Receptionist & Donations Scheduler
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The Salvation Army
Jackson, MS, US
Summary
The receptionist manages incoming calls, greets visitors, and performs clerical tasks such as data entry and filing. Additionally, they coordinate donation pickups by scheduling routes for truck drivers and communicating with donors.
Job Description
Job Details: Job Location: ALM-Jackson Ms Corps - Jackson, MS, Salary Range: $12.50Hourly, Job Category: Admin Support, Schedule: Monday - Friday, 8:30 am – 4:30 pm
Position Type: Full-time with Benefits
This position is responsible for:
Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as data entry and filing. Records accurate and complete donation pickup tickets; plans and schedules the route assignments for Truck Driver(s).
Key Responsibilities:
Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
Receives, responds to, and assists people requesting social service assistance; locates appropriate personnel to assist visitors.
Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in; retains and organizes log sheets
Assists with various data entry, vendor notifications, and filing projects.
Receives and prepares receipts for donations; notifies proper individuals of item arrival by telephone and/or E-mail.
Schedules pick up appointments for the truck(s); records accurate and complete pickup tickets; ensures the timely and accurate distribution of tickets.
Records and updates pickup information; ensures the accuracy and completeness of the same.
Assists Truck Driver with addresses, location, and schedule times, rescheduling times, phone calls to donor, etc.
Contacts donors if there is a problem with the scheduled pick-up and reschedules pick-ups if needed; responds to and attempts to resolve donor complaints.
Employee Benefits
Health Insurance
Paid Time Off
Aflac Supplemental Insurance
403B Plan
WHAT ARE WE LOOKING FOR IN YOU: What We Are Looking For In You
High school diploma or G.E.D. required, AND
Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, with experience working in a business with dispatcher responsibilities, OR
Any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.
Equal Opportunity Employer Veterans/Disabled
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Founded
1865
Company size
10,001+ employees
Industry
Nonprofit
Org type
Nonprofit
Headquarters
Alexandria, VA
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Founded
1865
Company size
10,001+ employees
Industry
Nonprofit
Org type
Nonprofit
Headquarters
Alexandria, VA
