Receptionist - Aquatics Center

Overview

Reports To: Aquatics Director 

Department: Aquatics 

FLSA Classification: Part Time, non-exempt  

Pay Rate (hourly):  $16.00/hr (14-20 hours p/week)

Expected Schedule: Tuesday & Thursday plus some weekend shifts, 7am-2pm

The Receptionist performs the administrative, financial, and security functions of the JCC's aquatics reception desk. The Receptionist connects JCC members and community members to all of the JCC's programming, services, and engagement opportunities. The Receptionist supports the mission of the JCC by maintaining excellent customer service, following security protocol, and ensuring that every individual contacting the JCC receives a warm welcome, as well as encouragement and support to further engage with the JCC.

What You'll Do

• Answer incoming phone calls in a prompt, welcoming, and helpful manner. Connect callers and route messages appropriately
• Visually monitor front door ingress/egress, warmly welcoming members and families, carefully assessing visitors who the receptionist does not recognize, and denying access to anyone who raises concern 
• Actively cross-sell JCC programs and services (ex. preschool, camp, afterschool, aquatics, adults, volunteer opportunities, fundraising events) 
• Ensure that the main lobby and reception desk are neat and clutter-free 

What We're Looking For

• High School Diploma or equivalent preferred
• Previous sales or customer service experience desirable
• Ability to lift and move packages up to 40lbs and sit for prolonged periods of time

Why You'll Love Working Here

Part-time regular employees enjoy paid days off (including PTO, sick days, and one floating holiday), free counseling services through EAN, discounted childcare, membership at our state-of-the-art aquatics center, and complimentary use of meeting spaces. You'll join a collaborative team that been building community in Asheville for more than 80 years.