RECEPTIONIST

Responsibilities

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points.

About Rivendell:

Rivendell is a 149 inpatient psychiatric hospital located in the heart of Bowling Green, KY on a 49 acre campus.  At Rivendell Behavioral Health Hospital, children who are in crisis receive psychiatric care. Teens suffering from depression, disabling anxiety, feelings of hopelessness or suicide can learn new ways to cope. Teens and adults suffering from chemical dependency and substance abuse can get help.

POSITION SUMMARY
Performs Receptionist duties and clerical duties as assigned. Coordinates all communication in the facility.

MAJOR DUTIES AND RESPONSIBILITIES
1. Receives phone calls and handles all inquiries and routes them to the appropriate authority.
2. Greets visitors and guests in an appropriate, professional manner.
3. Communicates emergency situation in the facility and alerts proper authorities if necessary.
4. Coordinates visitation by having visitors sign confidentiality statements, giving them name badges, logging their names in the visitors’ book, having them escorted by hospital personnel, and checking them out (in the visitors’ book) at closing times.
5. Maintains the petty cash fund for change purposes.
6. Sells employee meal tickets.
7. Stamps all mail with proper date.
8. Records receipts of checks/money orders received in the mail or by express mail and contacts proper person in Business Office to pick up these checks/money orders daily.
9. Maintains a neat, clean, orderly appearance in the lobby/receptionist area.
10. Performs clerical duties and typing as required.
11. Maintains hospital inservice logs.
12. Other duties as assigned.
13. Will adhere to all safety policies and safe work practice.
14. Will attend hospital safety trainings.
15. Will adhere to all hospital policies and procedures.
16. Will report all accidents immediately.

Qualifications

POSITION SUMMARY
Performs Receptionist duties and clerical duties as assigned. Coordinates all communication in the facility.

MAJOR DUTIES AND RESPONSIBILITIES
1. Receives phone calls and handles all inquiries and routes them to the appropriate authority.
2. Greets visitors and guests in an appropriate, professional manner.
3. Communicates emergency situation in the facility and alerts proper authorities if necessary.
4. Coordinates visitation by having visitors sign confidentiality statements, giving them name badges, logging their names in the visitors’ book, having them escorted by hospital personnel, and checking them out (in the visitors’ book) at closing times.
5. Maintains the petty cash fund for change purposes.
6. Sells employee meal tickets.
7. Stamps all mail with proper date.
8. Records receipts of checks/money orders received in the mail or by express mail and contacts proper person in Business Office to pick up these checks/money orders daily.
9. Maintains a neat, clean, orderly appearance in the lobby/receptionist area.
10. Performs clerical duties and typing as required.
11. Maintains hospital inservice logs.
12. Other duties as assigned.
13. Will adhere to all safety policies and safe work practice.
14. Will attend hospital safety trainings.
15. Will adhere to all hospital policies and procedures.
16. Will report all accidents immediately.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.