Receptionist
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Volunteers of America National Services (VOANS)
MN
Summary
The receptionist manages incoming calls, greets visitors, and provides clerical support to the facility staff and residents. They also maintain master calendars, assist with transportation needs, and ensure the smooth operation of the front office.
Job Description
Care with Heart. Work with Purpose.
Join Anoka Rehab & Living Center as a Receptionist in Anoka, MN. This is more than a job! It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you.
The Anoka Rehab & Living Center is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years.
The Receptionist interacts directly with residents and their families/responsible parties, and all levels of staff; supports the facility in the care and treatment of residents; and serves as a liaison between our customers and various departments.
Compensation: Starting at $19.10
Schedule: Thursday - 7:30am - 4:00pm (1 Day per Week)
Reception Job Highlights:
403(b) Retirement Plan;
Referral Bonuses!
Career scholarships;
Quality training, continuing career education and leadership programs;
Medical, Dental and Vision Insurance
Paid Time Off (Vacation, Holiday & Sick Days)
ESSENTIALS:
- Assumes responsibility for designated clerical and receptionist duties; schedules work assignments for part-time receptionist.
- Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
- Greets and directs visitors; greets, screens and directs salespersons as advised.
- Maintain the master calendar for the ED, schedules and appointments.
- Assists participants in transportation needs, making beauty shop appointments and checking apartments for maintenance and/or housekeeping needs.
- Provide clerical support for the entire facility, as directed, including typing, filing, and distributing correspondence, ensuring outgoing mail is ready for pick-up, sorting and distributing mail and maintaining inventory supply and replenishing as needed: provide notary services for participants.
- Assist with projects
- Maintain and distribute phone lists and addresses accordingly.
- Assists with participant activities as needed or directed.
- Report equipment and computer malfunctions to the Executive Director and arrange for repair/service as needed.
- Performs other duties or special assignments as directed by the Executive Director.
QUALIFICATIONS:
- Ability to read, speak and write fluently in English;
- Excellent communication and phone skills;
- Ability to prepare written assessments and correspondence; read and interpret rules and regulations;
- Carry on negotiations for guest’s welfare on the phone.
- Ability and willingness to work flexible hours and perform several job functions at once.
- Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
Take pride in helping others, and join us today!
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
VOA National Services serves at the Housing and Healthcare affiliate of the Volunteers of America parent organization. Incorporated in Minnesota as a 501c3 nonprofit organization in 1982, the issue of providing services in senior housing served as the catalyst for this merger of housing and health care activities. The organization employs over 3,100 professionals who provide high quality services and care to our clients and is governed by a diverse board of directors. As one of the largest non-profit affordable housing owners/operators in the nation, the VOANS portfolio includes over 240 properties and 12,900 affordable housing units in over 40 states and Puerto Rico. VOANS also operates over 46 senior healthcare programs, including skilled nursing, assisted living, home health care, adult day, and Program for All Inclusive Care for the Elderly (PACE), serving 2,400 – 2,500 people every day.
Founded
1982
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Alexandria, Virginia
VOA National Services serves at the Housing and Healthcare affiliate of the Volunteers of America parent organization. Incorporated in Minnesota as a 501c3 nonprofit organization in 1982, the issue of providing services in senior housing served as the catalyst for this merger of housing and health care activities. The organization employs over 3,100 professionals who provide high quality services and care to our clients and is governed by a diverse board of directors. As one of the largest non-profit affordable housing owners/operators in the nation, the VOANS portfolio includes over 240 properties and 12,900 affordable housing units in over 40 states and Puerto Rico. VOANS also operates over 46 senior healthcare programs, including skilled nursing, assisted living, home health care, adult day, and Program for All Inclusive Care for the Elderly (PACE), serving 2,400 – 2,500 people every day.
Founded
1982
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Alexandria, Virginia