Receptionist
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Franciscan Ministries
Homer Glen, IL, US
Summary
The receptionist is responsible for managing multi-line telephone calls, greeting visitors, and providing administrative support to the office. They also monitor emergency systems and assist residents with their daily needs while maintaining confidentiality.
Job Description
Overview
Position Summary
In this role, you will be responsible for answering the telephone and professionally greeting visitors and assisting residents with their questions or needs while maintaining the resident’s rights to confidentiality.
Essential Functions, Key Duties, & Responsibilities
- Answer multi-line telephone and transfer calls and messages to appropriate personnel.
- Monitor the emergency notification system, respond immediately, and direct help to the scene of the emergency.
- Assist residents, guests, and visitors with questions or concerns.
- Direct marketing appointments and walk-in’s and provide a tour if necessary.
- Distribute mail and packages to residents and associates.
- Provide secretarial assistance to Administration as needed.
- Monitor and prepare visitor sign-in and sign-out logs.
- Perform other duties as assigned.
- Comply with all policies and procedures and any updates.
Position Requirements
Education: High School Diploma/GED
Licenses/Certifications: N/A
Experience: None required; 1+ years of customer service or administrative/clerical experience preferred
Skills & Abilities:
- Keen attention to detail
- Excellent organizational and communication skills
Min
USD $17.00/Hr.
Max
USD $18.00/Hr.
Franciscan Ministries, sponsored by the Franciscan Sisters of Chicago, is a nonprofit Catholic organization. For more than a century, we have cared for generations of families. We own and operate premier senior living communities that provide a spectrum of housing and care options including independent living, assisted living, memory support services, skilled nursing, rehabilitation, and community-based home care. Our charitable programs include a domestic violence prevention center and shelter, and we provide scholarships and educational support for students attending an all-girls Catholic high school in the Chicago area.
Founded
1988
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lemont, Illinois
Franciscan Ministries, sponsored by the Franciscan Sisters of Chicago, is a nonprofit Catholic organization. For more than a century, we have cared for generations of families. We own and operate premier senior living communities that provide a spectrum of housing and care options including independent living, assisted living, memory support services, skilled nursing, rehabilitation, and community-based home care. Our charitable programs include a domestic violence prevention center and shelter, and we provide scholarships and educational support for students attending an all-girls Catholic high school in the Chicago area.
Founded
1988
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lemont, Illinois
