Radiology Imaging Patient Rep
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Cook Children's Health Care System
Fort Worth, TX, US
Summary
The Radiology Imaging Patient Rep provides customer service to patients and visitors while managing multi-line phone calls. They are also responsible for processing protected health information requests and maintaining the integrity of radiology medical records and the image library.
Job Description
Location:
Medical Center - Fort Worth
Department:
Radiology-Administration
Shift:
Weekend Shift (United States of America)
Standard Weekly Hours:
10
Summary:
Demonstrates commitment of service excellence to help customers to feel welcomed, understood, important, and assured. Provides excellent customer service to patients, families, and visitors. Responsible for multi-line phone calls and providing customer service to customers present in department, occurring simultaneously. Responsible for processing requests for release of protected health information (PHI) as defined by State and Federal laws. Responsible for the integrity of the patients Radiology Medical Record. Responsible for the integrity and organization of the Image Library. Assists in training new employees.
Schedule:
- Every Sunday 7:30am-6:00pm, with occasional opportunities to pick up extra shifts
Qualifications:
- Must have High School diploma or equivalent
- One year Hospital Radiology Image Library and Release of Health Information experience preferred
- Computer experience with 40-50 wpm typing skills
- Good interpersonal skills
- CPR - BLS within 30 days of hire
About Us:
Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.
Cook Children's Health Care System embraces an inspiring Promise – Knowing every child’s life is sacred, we promise to improve the well-being of every child in our care and our communities. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.
Founded
1918
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Fort Worth, TX
Cook Children's Health Care System embraces an inspiring Promise – Knowing every child’s life is sacred, we promise to improve the well-being of every child in our care and our communities. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.
Founded
1918
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Fort Worth, TX