Radiology Image Library Associate
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Jobologi
PA
Summary
The associate manages the radiology image library by importing and transferring medical imaging and reports between healthcare providers. They also handle patient check-ins, record requests, and ensure proper documentation for the release of medical records.
Job Description
Our internU team is seeking an Entry Level Radiology Image Library Associate for our 8:00am - 5pm shift
The Radiology Image Library Associate is a key component to the Radiology Department. They are instrumental in the patient experience and helping the Radiologist maintain a smooth and efficient workflow.
In this role, you will work closely with patients, doctors, and other hospital staff, both inside and outside of the hospital system. You will gain experience in numerous healthcare related technologies such as the EHR (Electronic Health Record) System and PACS (Picture Archive and Communication System).
Job Responsibilities:
Patient Experience
- Greet and check-in patients arriving for medical imaging procedures
- Take phone calls from patients requesting imaging records
- Prepare the requests for pick-up or mail-out
- Ensure all forms required for release of medical records are completed before releasing imaging records
- Upload medical imaging studies performed at outside healthcare facilities for patients
- Create required orders in the EHR system
Image Library
- Import images and reports from outside healthcare providers
- Transfer images and reports to other healthcare providers
- Ensure proper documentation is received for release of images and record in patient’s chart
- Assist with legal requests
- De-identify imaging for research studies
- Monitor work queues for failed automated faxes communicating results reports
- Contact provider for correct fax number and resend fax
- Document communication
- Open ticket to have fax number updated
Teamwork
- Build positive relationships with colleagues
- Coach and/or mentor peers, formally or informally
- Assist others in acquiring department specific knowledge, skills, and abilities
Required Skills:
- Good verbal and communication skills; accurate documentation skills; ability to read and correctly pronounce medical terminology; must have excellent phone etiquette.
- Must have good computer skills to understand, navigate, and enter data on multiple IT systems and Radiology-centric systems.
- Must be able to multitask and handle acute, stressful and busy periods. Task completion with accuracy is critical.
- Ability to work in stressful situations
- Ability to function efficiently and professionally with minimum supervision.
- Ability to quickly learn new procedures.
- Strong computer skills.
- Strong customer service skills.
- Ability to display compassion and empathy
Work Hours: 8am - 5pm shift
Preferred: Associates/Bachelors degree in related
