Quality Control Technician
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WM B REILY & COMPANY INC
Knoxville, TN, US
Summary
The Quality Control Technician is responsible for performing routine testing, inspections, and sampling to ensure products meet quality and safety standards. They also utilize digital production systems to document compliance and collaborate with various departments to resolve quality issues.
Job Description
Job Details: Job Location: Knoxville Plant - Knoxville, TN, Salary Range: Undisclosed, Job Shift: 1st Shift, Build your career with our family-owned company. For more than 100 years, Reily Foods Company has been creating and distributing food and beverage products that bring people together. Our family of brands includes JFG Coffee, Luzianne Tea, Tiger Sauce, Swan’s Down Cake Flour and many others enjoyed by consumers across the country.
At Reily, you’re not just filling a position—you’re becoming part of a team that takes pride in quality, safety and teamwork. We strive daily to continuously improve our operations and get the job done right.
Our Quality Control Technicians are responsible for supporting food safety, quality, and regulatory compliance throughout the manufacturing and production process. This position performs routine testing, inspections, sampling, and documentation to ensure raw materials, in-process products, finished goods, and production processes meet established quality standards and specifications.
Successful candidates will be detail-oriented, analytical, dependable, and comfortable working in a fast-paced manufacturing environment. They will have a strong commitment to food safety and quality, the ability to identify and communicate quality concerns, and the confidence to work collaboratively with Production, Operations, Maintenance, and other departments to resolve issues.
Responsibilities:
Conduct routine inspections of raw materials, in-process production, and finished goods
Understand product specifications, food safety and legal requirements and perform complete quality tests and analyses using appropriate tools and equipment
Utilize Digital Production System (Redzone) to complete quality compliance documents, launch ad hoc data sheets and communicate with support functions
Monitor and ensure production checks are completed for specified area
Calibrate and use all quality equipment for specified area
Learn and maintain customer standards for product specifications and acceptable quality
Assist in cupping and other lab functions
Other duties as assigned
Qualifications:
High school diploma or GED
Machine quality or food production experience preferred
Knowledge of GFSI audit schemes, such as BRC and SQF and understanding of legal food safety requirements
Technical skills include the ability to calibrate testing equipment, using RedZone manufacturing software, and become certified in Quality areas
Interpersonal skills include good verbal and written communication, good time management skills, strong attention to details with ability to follow standardized procedures
Leadership skills include a positive attitude, being a team player and self-leadership
We offer a comprehensive and thoughtfully designed benefits package that supports the well-being, financial security, and work-life balance of our employees.
10 Paid Company Holidays
Generous Paid Vacation & Sick Time
Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
Health Savings Account (HSA) with company contributions
Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
401(k) Retirement Plan with company match and discretionary profit sharing
Employee Assistance Program (EAP) and financial wellness resources
Company‑Paid Disability
Company‑Paid Life Insurance equal to 3× annual compensation
And more benefits designed to support your health, wealth, and well‑being
Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.
Reily Foods is a 5th-generation, family-owned company that provides the wholesome and authentic foods and beverages that create meals and memories that bring together family and friends.
Since 1902, we’ve helped to define the true food and beverage flavors of the South. We’re proud of our New Orleans heritage – it continues to shape the way we make our products and the way we believe in doing business. Our commitment to quality is more than a corporate promise – it’s a Reily family tradition.
Prior to the turn of the 20th century, William B. Reily operates a wholesale grocery business in Monroe, Louisiana. With his expertise in roasting and the strong demand for his coffees, Mr. Reily moves to New Orleans and founds a company to roast, grind, package and distribute canned coffee. It is the birth of the Luzianne® brand.
Mr. Reily is joined by Jacob Aron, an importer of green coffee. With 85% of all imported coffee beans passing through New Orleans, they assure themselves of having the first choice of the finest beans available. As the company’s reputation for quality grows, tea is added to the product line.
Mr. Reily develops the first tea ever specially blended for pouring over ice. Luzianne® helps popularize iced tea as a cool way to beat the Southern heat, and its reputation for clear, smooth-tasting, refreshing iced tea is soon established across the South.
Reily Foods Company continues to manufacture and market the highest quality coffee and tea brands as well as mayonnaise, cake flour, sauces, chili seasonings, salad dressings, and brownie mixes throughout the U.S. and, for select products, internationally. The consumer demand for Reily Foods Company products reflects the impressive loyalty of our customers and continues to drive our company’s growth.
Founded
1902
Company size
501-1,000 employees
Industry
Food Production
Org type
Privately Held
Headquarters
New Orleans, Louisiana
Reily Foods is a 5th-generation, family-owned company that provides the wholesome and authentic foods and beverages that create meals and memories that bring together family and friends.
Since 1902, we’ve helped to define the true food and beverage flavors of the South. We’re proud of our New Orleans heritage – it continues to shape the way we make our products and the way we believe in doing business. Our commitment to quality is more than a corporate promise – it’s a Reily family tradition.
Prior to the turn of the 20th century, William B. Reily operates a wholesale grocery business in Monroe, Louisiana. With his expertise in roasting and the strong demand for his coffees, Mr. Reily moves to New Orleans and founds a company to roast, grind, package and distribute canned coffee. It is the birth of the Luzianne® brand.
Mr. Reily is joined by Jacob Aron, an importer of green coffee. With 85% of all imported coffee beans passing through New Orleans, they assure themselves of having the first choice of the finest beans available. As the company’s reputation for quality grows, tea is added to the product line.
Mr. Reily develops the first tea ever specially blended for pouring over ice. Luzianne® helps popularize iced tea as a cool way to beat the Southern heat, and its reputation for clear, smooth-tasting, refreshing iced tea is soon established across the South.
Reily Foods Company continues to manufacture and market the highest quality coffee and tea brands as well as mayonnaise, cake flour, sauces, chili seasonings, salad dressings, and brownie mixes throughout the U.S. and, for select products, internationally. The consumer demand for Reily Foods Company products reflects the impressive loyalty of our customers and continues to drive our company’s growth.
Founded
1902
Company size
501-1,000 employees
Industry
Food Production
Org type
Privately Held
Headquarters
New Orleans, Louisiana
