Quality Assurance Specialist
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CAMELOT COMMUNITY CARE INC
Orlando, FL, US
Summary
The Quality Assurance Specialist ensures that services delivered to children and families meet all regulatory and contractual requirements. They are responsible for maintaining accurate documentation, monitoring staff compliance, and producing data reports for funders.
Job Description
Job Details: Level: Experienced, Job Location: Orange - Orlando, FL, Education Level: Graduate Degree, Salary Range: $60000.00 - $60000.00Salary/year, Job Shift: Day, Job Category: Other, Camelot Community Care employs over 500 dedicated and talented professionals who lead us in our efforts of helping children reach their fullest potential. Working for Camelot is a unique experience where each employee is asked not only to shape the future of the children they serve, but also help shape the future of the company. We take pride in our organizational culture of allowing local programs and staff an appropriate amount of autonomy to design and deliver services that best meet their community's needs. Camelot is not a top-heavy organization but instead we place our trust and confidence in local leadership with the corporate administration providing guidance, support and the necessary resources to provide high quality services.
The Quality Assurance Specialist works with Camelot leadership, staff and funders to assure services to delivered to children and families meet regulatory and contractual requirements and are effectively meeting the needs of the children and families served. This position is also responsible for the maintenance, reporting and accuracy of documentation and data collection for the program. The Quality Assurance Specialist also takes part in or leads the effort in outcome reporting and the development of procedures to ensure the implementation of contractual requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversight and implementation of electronic and physical filing procedures.
2. Monitor staff compliance with documentation requirements and when necessary, provide training
to staff to assure staff are completing required documentation timely and accurately.
3. Conduct on-going file reviews and provide reports to program leadership. Develop and
implement corrective measures when deficiencies are identified in documentation.
4. Monitor and report program compliance with contractual outcomes. Develop and implement
corrective measures when outcome performance is not meeting contractual requirements.
5. Monitor implementation of case plan goals for families including referrals, case management
tasks, and other items identified on service plans. Provide reports to staff and program leadership
identifying unmet tasks and monitor for follow up.
6. Track and produce all data requirements and reporting for funders and other regulatory bodies.
Specific reporting and data requirements are detailed as an attachment to this job description.
7. Review all new cases for compliance, required and needed tasks, and appropriateness of staff
assignment.
8. Review all cases set for closure, reunification, adoption and other permanency options to
determine appropriateness of permanency option.
9. Participate in all required staffings and meetings for the program.
10. Implement an effective system for utilization of flex or child specific funding. Track and report
spending and balances.
11. Prepare case files for internal and external monitoring and establish procedures to assure
compliance with regulatory and contractual requirements.Qualifications: EDUCATION and/or EXPERIENCE
Master’s degree in a human service field and 5 years of direct care experience providing similar services
to children and families. A Bachelor’s degree and 7 years of experience can substitute for a Masters
degree.
We invest in you!
Health Insurance Plan
Dental Insurance Plan
401K Plan
11 paid holidays
Generous vacation and sick time benefits
Tuition and CEU reimbursement
Flexible spending accounts
Supplemental insurance packages including disability, life insurance, and other products
Camelot employees receive competitive salaries, performance-based pay in some positions, on-going training, CEU opportunities, as well as promotional opportunities throughout the company. Most importantly, joining Camelot provides an opportunity to be part of a team that is dedicated to providing the highest quality of care to children in a supportive and friendly work environment.
Camelot Community Care is an equal opportunity employer and a drug free workplace.
All positions require screening through the Florida Background Screening Clearinghouse.
Learn more at https://info.flclearinghouse.com.
At Camelot Community Care, this is not merely a slogan – it is our “calling”. Our dedicated team seeks to live out this calling each and every day with respect, compassion and commitment equal to the enormous trust placed in us on behalf of our community’s most vulnerable children and families. We measure our work against the most important yardstick we know; making a tangible difference in the lives of those we serve.
Camelot Community Care’s ability to create better outcomes for those we serve can be seen in the wide variety of effective programs that we implement and oversee. We continue to make a positive impact that will be felt in our community for generations to come!
As a community-based care agency, partnership, and a spirit of collaborative caring are written into the DNA of our organization. Through collaborative partnerships with other agencies statewide, our foster parents, volunteers, and community benefactors, our mission of enabling children and families to realize their fullest potential by stopping the cycle of abuse and neglect in families and in our community is possible. The success of this model of care continues to be demonstrated year after year. In spite of on-going society-wide economic challenges, the state’s opioid crisis, an increase in the number of children receiving out-of-home services statewide, and flat funding, our network, and tremendous community partnerships have allowed Camelot to continue our forward-thinking approach.
The child welfare system journey is ongoing and we would like to thank you for sharing it with us as we continue to keep our children safe and create a bright future for our most important resource.
Founded
1973
Company size
501-1,000 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Clearwater, Florida
At Camelot Community Care, this is not merely a slogan – it is our “calling”. Our dedicated team seeks to live out this calling each and every day with respect, compassion and commitment equal to the enormous trust placed in us on behalf of our community’s most vulnerable children and families. We measure our work against the most important yardstick we know; making a tangible difference in the lives of those we serve.
Camelot Community Care’s ability to create better outcomes for those we serve can be seen in the wide variety of effective programs that we implement and oversee. We continue to make a positive impact that will be felt in our community for generations to come!
As a community-based care agency, partnership, and a spirit of collaborative caring are written into the DNA of our organization. Through collaborative partnerships with other agencies statewide, our foster parents, volunteers, and community benefactors, our mission of enabling children and families to realize their fullest potential by stopping the cycle of abuse and neglect in families and in our community is possible. The success of this model of care continues to be demonstrated year after year. In spite of on-going society-wide economic challenges, the state’s opioid crisis, an increase in the number of children receiving out-of-home services statewide, and flat funding, our network, and tremendous community partnerships have allowed Camelot to continue our forward-thinking approach.
The child welfare system journey is ongoing and we would like to thank you for sharing it with us as we continue to keep our children safe and create a bright future for our most important resource.
Founded
1973
Company size
501-1,000 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Clearwater, Florida
