Quality Assurance Manager

Job Details: Job Location: Fisk - Aphena Pharma Solutions TN - Cookeville, TN, Salary Range: Undisclosed, Job Summary 

Develop, implement and manage quality control systems designed to ensure continuous production of advanced composite materials and applications (consistent with established standards, customer specifications and production goals). Supervise a team of quality control inspectors. 

Essential Functions 

Ensure a high level of customer service. Investigate (and correct) customer issues and complaints relating to quality 

Supervise workers engaged in Quality inspection and testing activities to ensure high productivity and high technical integrity and provide statistical expertise to teams 

Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products 

Formulate, document and maintain quality control standards and on-going quality control objectives 

Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs 

Create, document and implement inspection criteria and procedures 

Interpret quality control philosophy to key personnel with company 

Provide, and oversee, inspection activity for product throughout production cycle 

Apply total quality management tools and approaches to analytical and reporting processes 

Interact with vendors to ensure quality of all purchased parts 

Create and direct environmental test functions and applications 

Maintain active role on internal Continuous Improvement teams 

Design, develop and implement quality control training programs 

Observe and apply organizational policies, laws, rules and regulation 

Comply with safety regulations and maintain clean and orderly work areas 

Participate in and complete all company-required training 

Work on weekends or early mornings, overtime and emergency call out as required 

Any and all other duties as assigned. 

Qualifications:  

Qualifications 

B.S. degree in related area desired 

Prefer minimum of 3 – 5 years of demonstrated experience with this specific job or in a related area 

Supervisory/Management experience desired 

Performance Improvement techniques desired 

Experience with developing / documenting procedure 

Use of Quality Improvement methods in inspection 

Computer proficiency 

Quality orientation and high attention to detail 

Excellent interpersonal and communication skills 

Experience working with high performance teams 

Problem analysis and problem resolution skills

Physical / Mental Demands 

Normal vision and hearing 

Frequent standing and walking for long periods  

Frequent lifting,  and moving objects up to 30 lbs consistently with heavier weight 

Frequent bending, twisting and reaching 

Occasional pushing and pulling 

Ability to count and perform mathematical operations 

Ability to write read and distinguishes numbers and symbols