Public Area Attendant - Hilton Norfolk The Main
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Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
Norfolk, VA, US
Summary
The Public Area Attendant is responsible for cleaning and maintaining all assigned public areas to ensure high standards of cleanliness and guest satisfaction. They must report any damages, mechanical issues, or suspicious activities while restocking supplies and managing waste disposal.
Job Description
Overview
The Public Area Attendant is responsible for cleaning guest units and public areas as assigned in a comprehensive and systematic manner, insuring the highest level of cleanliness and product presentation to the guest. Clean and maintain all daily assigned public areas and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Responsibilities
Level One
Qualifications
TypeQualificationEducationNo formal education requiredExperiencePrior experience in cleaning public buildings desirableSkillAbility to satisfactorily communicate in English with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision. Ability to exert physical effort in using cleaning equipment. Ability to organize, prioritize and follow-up on assignments. Ability to ensure the security of hotel property and confidentiality of hotel guestsSkill
- Able to read, write & speak basic English.
- Able to understand & apply basic mathematical skills.
- Able to apply common sense understanding to carry out simple one- or two- step instructions.
- Able to deal with standardized situations with only occasional or no variation.
EducationHS-GED-Work Programme - or Over seas equivalent is desired. Past work experience in a similar or commensurate skill set - hospitable, prison, military experience.ExperienceDemonstrated positive attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
Wage/Salary
$14.75 hour
