PTE Warrants Clerk

Description

Role:

The Warrants Clerk works with the NCIC coordinator to process and ensure proper maintenance of all warrants, court documents, entry and modification of warrants, temporary restraining orders, criminal trespass warnings and other duties as assigned.

Scope of Responsibilities:

REDA Warrants Clerk will work an assigned shift at an assigned position and be responsible for receiving and processing paperwork, to include relay of warrants and/or other paperwork to and from courts and other departments. Takes responsibility for ensuring continued competence on all REDA policies, protocols, equipment, and systems. Perform various duties concerning the handling of court documents, such as verification, filing, purging of warrants, protection orders and other documents and logs, both paper and electronic. Assist the NCIC Coordinator with duties related to the role of Terminal Agency Coordinator (TAC). Assists operations personnel with NCIC transactions and information requested by authorized field units or other agencies. computer checks through local, state and national law enforcement files. Maintains warrants, files and logs. Other duties as required.

Supervision Received:

• Immediate responsibility to the Supervisor in Charge of dispatch operations whenever working in the dispatch area.
• Reports to an assigned Shift Supervisor, NCIC Coordinator, and the Director.

Requirements

Required Certifications:

• National Crime Information Computer Operator (NCIC)
• Cyber Security Awareness

Required Characteristics:

• High School Diploma or G.E.D.
• Must be 18 years of age at the time of hire
• Valid Driver’s License or State ID
• Ability to pass established pre-employment skills testing
• Must pass all background checks and pre-employment job-fit personality testing.
• Must pass required hearing exam and drug screening.
• Excellent verbal and interpersonal communication skills.
• Ability to remain calm under pressure
• Excellent customer service skills.
• Able to work both independently and as part of a team.
• Professional telephone demeanor.
• Excellent problem-solving skills.
• Thorough and detail oriented.
• Able to act and react quickly in response to received information.