PT Visitor Services Associate
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Kimbell Art Museum
Fort Worth, TX, US
Summary
The Visitor Services Associate provides front-line customer service, including ticket and membership sales, at various museum locations. They also manage incoming calls and assist with audio tour distribution.
Job Description
Job Details: Job Location: Kimbell Art Museum - Fort Worth, TX, Position Type: Part Time, Salary Range: Undisclosed, Visitor Services Associates are responsible for the Museum's front-line customer service, including ticket sales, membership sales, audio tour sales, and gift certificate sales. Visitor Services Associates work at the reception desk, information desk, and greeter locations throughout the Museum.
This part-time, non-exempt position reports to the Visitor Services Manager and is scheduled for 14 to 29 hours per week during exhibition periods.
Responsibilities
Responsibilities include, but are not limited to:
Sell exhibition tickets and process related transactions.
Sell Museum memberships.
Assist with Acoustiguide audio tour distribution and support.
Provide information desk services to visitors.
Manage incoming calls using a multi-line telephone system.
Qualifications: Qualifications include, but are not limited to:
Flexible availability based on the Museum's needs, including weekdays, weekends, holidays, and evening hours.
Cash handling experience.
Friendly, courteous customer service with Museum visitors.
Experience with Tessitura ticketing software preferred.
Bilingual proficiency a plus.
Ability to pass a pre-employment background check and drug screening.
Employee Perks
Four complimentary tickets to every Kimbell exhibition.
Free admission to other area museums with staff ID.
Free on-site parking.
Employee discount at the Café and Museum Shops.
The Kimbell Art Museum, owned and operated by the Kimbell Art Foundation, is internationally renowned for both its collections and for its architecture. The Kimbell’s collections range in period from antiquity to the 20th century and include European masterpieces by artists such as Fra Angelico, Michelangelo, Caravaggio, Poussin, Velázquez, Monet, Picasso and Matisse; important collections of Egyptian and classical antiquities; and Asian, Mesoamerican and African art.
The Museum’s 1972 building, designed by the American architect Louis I. Kahn, is widely regarded as one of the outstanding architectural achievements of the modern era. A second building, designed by world-renowned Italian architect Renzo Piano, opened in 2013 and now provides space for special exhibitions, dedicated classrooms and a 298-seat auditorium with excellent acoustics for music.
Company size
51-200 employees
Industry
Museums, Historical Sites, and Zoos
Org type
Nonprofit
The Kimbell Art Museum, owned and operated by the Kimbell Art Foundation, is internationally renowned for both its collections and for its architecture. The Kimbell’s collections range in period from antiquity to the 20th century and include European masterpieces by artists such as Fra Angelico, Michelangelo, Caravaggio, Poussin, Velázquez, Monet, Picasso and Matisse; important collections of Egyptian and classical antiquities; and Asian, Mesoamerican and African art.
The Museum’s 1972 building, designed by the American architect Louis I. Kahn, is widely regarded as one of the outstanding architectural achievements of the modern era. A second building, designed by world-renowned Italian architect Renzo Piano, opened in 2013 and now provides space for special exhibitions, dedicated classrooms and a 298-seat auditorium with excellent acoustics for music.
Company size
51-200 employees
Industry
Museums, Historical Sites, and Zoos
Org type
Nonprofit
