PT Member Services
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Centers
Palatine, IL, US
Summary
Manage facility memberships, locker rentals, and program services while addressing member eligibility issues. Provide accurate facility information to patrons and greet customers upon arrival.
Job Description
Overview
CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.
Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).
Responsibilities
- Process all aspects of facility memberships, locker rentals, programs and services
- Address and solve eligibility issues of members and prospective members
- Provide patrons and prospective members with accurate facility information
- Greet customers
- Perform other duties as required
Qualifications
Minimum Requirements:
- Strong customer service skills.
- Willingness and ability to enforce policies and resolve conflicts.
- Basic computer skills.
- Ability to handle several tasks at once with frequent interruptions.
- First Aid, CPR, AED certifications required.
Competencies
Technical Competencies
- Basic computer competency.
Human Relations
- Interaction with patrons, faculty, staff.
Work Environment and Physical Demands
Work Environment
- Office environment/fitness center environment.
- Moderate to loud noise.
Physical Demands
- Standing or walking for at least 50% of the work day.
- Occasional bending, stooping.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
CENTERS offers a full spectrum of facility management and planning solutions that maximize value, mitigate risk, support mission, and provide sound fiscal management. We leverage our national portfolio of clients with similar assets to customize a unique approach for each client.
CENTERS’ industry-leading expertise in campus centers drives outcomes for our clients and enables them to focus on areas more core to their mission. We manage and consult on a variety of campus centers that encompass sports venues, recreation and wellness facilities, student centers, performing arts venues, conference facilities, and more.
Founded
1998
Company size
51-200 employees
Industry
Consulting Services
Org type
Privately Held
Headquarters
Washington, DC, DC
CENTERS offers a full spectrum of facility management and planning solutions that maximize value, mitigate risk, support mission, and provide sound fiscal management. We leverage our national portfolio of clients with similar assets to customize a unique approach for each client.
CENTERS’ industry-leading expertise in campus centers drives outcomes for our clients and enables them to focus on areas more core to their mission. We manage and consult on a variety of campus centers that encompass sports venues, recreation and wellness facilities, student centers, performing arts venues, conference facilities, and more.
Founded
1998
Company size
51-200 employees
Industry
Consulting Services
Org type
Privately Held
Headquarters
Washington, DC, DC