PT HR Assistant

Job Title: Part-Time HR Assistant
Location: Tailwind Hospitality, Wilmington NC
Job Type: Part-Time, Hourly

Overview

The HR Assistant to provide critical support to our team during evenings and weekends. This role plays a key part in ensuring timely assistance for employees, including responding to email inquiries, facilitating ADP resets, and escalating urgent employee relations concerns to leadership.

Key Responsibilities

• Monitor and manage the HR inbox during scheduled hours, responding to inquiries and urgent requests promptly.
• Assist employees with ADP resets and other time-sensitive HR needs.
• Provide support on company-observed holidays as scheduled.
• Collaborate with human resources leadership to escalate and address urgent employee relations situations.
• Complete assigned reporting and data review activities.
  • Vice President of HR and/or Employee Relations Specialist will be notified for urgent ER occurrences
• Ensure timely and professional communication with staff and management.
• Exercise high-level of confidentiality in all human resources activities

Recruitment & Hiring Support 

• Support recruitment efforts using ADP Recruitment and other hiring platforms.
• Prepare and distribute hourly offer letters through ADP Recruitment.
• Assist the HR team and hiring managers throughout the hiring process.
• Monitor recruitment workflows to ensure timely movement of candidates through each stage of the hiring process.
• Maintain accurate applicant tracking records.
• Respond promptly to candidate questions and assist with scheduling interviews when needed.
• Assist with job postings and recruitment-related administrative tasks.

Schedule Expectations

• Weekends: Monitor the inbox for approximately 5-7 hours per day as scheduled. 
• Evenings: Monitor the inbox and provide support to our locations, Thursdays and Friday from 5 PM - 9 PM. 
• Availability to support urgent requests on company-observed holidays.
• Must be available to work in Wilmington, North Carolina. 

Physical Requirements 

• Prolonged computer use: Ability to operate a computer, including typing and navigating digital platforms for extended periods.

• Communication proficiency: Ability to engage in written and verbal communication using email, phone, or other assistive tools. 
• Mental focus and problem-solving: Ability to analyze information, manage multiple priorities, and respond to urgent requests in a timely manner.
• Sedentary work: This role primarily involves sitting and working at a desk or workstation. The position is hybrid in office and work from home. 
• Visual and auditory requirements: Ability to read and interpret digital information (emails, ADP system prompts, etc.). 

Qualifications

• Previous experience in HR support or administration preferred.
• Familiarity with ADP or other HR management systems is an advantage.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• High level of professionalism and discretion.
• Reliable internet connection
• Access to a private and secure workspace that allows for handling confidential employee information and organizational processes

STANDARD SPECIFICATIONS 

Employees in this position are required to adhere to any job-related instructions and perform any additional duties assigned by authorized personnel. The requirements outlined in this document represent the minimum levels of knowledge, skills, or abilities necessary for this role.

This document does not establish an employment contract, either explicit or implied, other than maintaining an "at-will" relationship.

This is an equal-opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department at [email protected].