PT Event Server (Hampton Roads)
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Trolley Hospitality Companies
Norfolk, VA, US
Summary
The Event Server is responsible for setting up and breaking down event spaces, including moving equipment up to 75 pounds. They must also serve guests, maintain knowledge of the catering menu, and ensure high standards of service and food safety.
Job Description
***Flexible scheduling--perfect for someone looking for a second job with occasional shifts.***
***Catering is seasonal, so the number of opportunities to pick up event shifts is variable based on time of year***
About us:
*** Winner of Hampton Roads 2026 Top Workplaces Award***
Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of all sizes.
Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way:
- No excuses
- Do the right thing
- Can-do attitude
- Always growing
- Help first-be the solution
- Transparency and honesty-no BS
Please visit our website at www.trolleyhouseva.com to learn more!
About You:
- You are energized by helping others celebrate important events
- Providing excellent customer service brings you joy
- You are knowledgeable about food and comfortable talking about preparation methods and ingredients
- Attention to detail is your superpower
- You seek out opportunities to 'leave it better than you found it'
- You're not afraid to learn from your mistakes
- You want to be a part of a growing company that values their employees
Event Server Expectations:
- Arrive to scheduled events on time and dressed in proper uniform
- Assist in all aspects of set-up and break-down, including lifting and/or moving up to 25 pounds, and occasionally up to 75 pounds
- Serve our guests, with a dedication to taking care of the details to ensure that they have everything they need
- Become familiar with the catering menu and answer customer questions concerning food being served
- Maintain a courteous and well-mannered demeanor throughout the event
- Adhere to a high standard of personal hygiene and appearance
- Practice safe food handling procedures
- Be able to work flexible hours, including nights and weekends
Event Server Experience:
- Customer service experience
- Able to follow directions and work independently
- Effective verbal communication skills
- Previous banquet, catering, and/or restaurant wait staff experience preferred
The Good Stuff!
- $16/hr + gratuities
- Employee Assistance Program (EAP)
- Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
- Free Employee Shift Meal
- Crunch Gym Membership Discount
- Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year
Trolley Hospitality Companies was founded with a vision to deliver quality food service options for all occasions. Our family of brands, distinct yet complimentary, aim to provide exceptional culinary experiences combined with customized solutions and personal service. From award-winning catering to corporate solutions, we are your source for all food and beverage needs.
Founded
1978
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Richmond, Virginia
Trolley Hospitality Companies was founded with a vision to deliver quality food service options for all occasions. Our family of brands, distinct yet complimentary, aim to provide exceptional culinary experiences combined with customized solutions and personal service. From award-winning catering to corporate solutions, we are your source for all food and beverage needs.
Founded
1978
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Richmond, Virginia