PT Clerk WRTTC

Job DetailsJob Location: Williams Regional Technical Training Center (WRTTC) - Fort Stockton, TX 79735Position Type: Part TimeEducation Level: High SchoolJob Category: Admin - ClericalThis person will provide administrative support and assist in the day-to-day operations of the WRTTC in the General Purpose Lab. They are responsible for providing exceptional customer service and assistance to students, staff and faculty. This position requires a combination of customer service, administrative support tasks and basic problem-solving skills. This role requires a dedicated individual who is committed to providing exceptional service and furthering the Midland College Mission and Core Values.

Report to work at the scheduled work time; open the lab for operation in a punctual manner
Greet students, staff and faculty, entering the General Purpose Lab, in a friendly and professional manner
Answer phone calls and in-person inquiries
Able to direct phone calls to the appropriate party
Assist with filing, data entry, and maintenance of records
Assist with administrative tasks as requested by staff or faculty
Collaborate with other staff members to ensure efficient operation of the General Purpose Lab
Responsible for monitoring students’ use of the General Purpose Lab
Ability to follow instructional directions and effectively communicate information to dual credit and general students
Monitor students who are testing in the General Purpose Lab or in the library
Monitor students in a classroom setting, in the absence of the instructor; ensure that the students work on assigned classwork (prepared by the instructor) during class time
Keep the General Purpose Lab clean, in order, and suitable for studying
Provide minor maintenance of printers and copiers, such as clearing jams and replacing toner
Request supplies such as paper, toner, and other miscellaneous items in a timely manner for daily operation of the General Purpose Lab
Assist instructors with computer equipment, as needed, and provide support to all users of the General Purpose Lab
Assist Dual Credit Team with assigned clerical duties
Maintain a daily sanitizing schedule
Perform other computer maintenance duties as required
Comply with all FERPA guidelines
Other duties as assigned

QualificationsRequired Qualifications

High school diploma or equivalent required
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy in record-keeping
Knowledge of basic computer applications (e.g., Microsoft Office suite)
Ability to maintain confidentiality and handle sensitive information with discretion
Must maintain a positive work environment, friendly attitude, be dependable, and comply with all safety requirements
Ability to follow directions from staff, faculty or testing coordinator in regards to student testers
May be required to work evenings, weekends, and holidays, as needed

Preferred Qualifications

College Coursework Preferred
Previous Administration or Customer Service
Experience with multi-line telephone

Physical Demands

Must be able to lift or move up to 25 pounds
Must be able to sit or stand for long periods of time
Use of manual dexterity
Ability to maneuver in small spaces such as under desks
Ability to move about to assist students
The person in this position frequently communicates with others verbally and electronically; must be able to exchange accurate information
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus