Provo MTC Operations Assistant - Travel | Part-Time

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' This Operations Assistant position is an entry support level individual contributor that supports administrative and secretarial needs for the Provo MTC Travel Office. Assistant typically is a first point of contact for the area and works with a team of other assistants to provide support/service. 

If you are in school, or have other commitments, please include a document showing your availability to work in addition to a resume. There is a specific need for coverage on Mondays between 12pm-5pm, Tuesdays during early-morning checkouts (as early as 3am-8am), and Wednesdays through Fridays between 8am-12pm.

Responsibilities

Reports to the manager of the Provo MTC Travel Office
May include a combination of the following:
• Answers both internal and external phone calls and directs to appropriate department as necessary
• Corresponds and works with MTC employees and ecclesiastical staff, MTC and church departments, missionaries, and general        public 
• Greets, welcomes, and provides directions for MTC official visitors and visiting public
• Communicates MTC standards, protocols and policies to missionaries and visiting personnel
• Oversees inventory of various things (keys, missionary materials, office supplies, mtc vehicles, etc.) and orders supplies as              needed
• Assists missionaries (check in, materials, schedules, travel arrangements, legal documents, emergencies, etc.)
• Receives, packages and ships materials for missionaries
• Organizes and reviews missionary information/items in preparation for arrival to MTC or departure from MTC and arrival at            mission
• Facilitates travel arrangements and itineraries for missionaries
• Tracks important missionary information
• Assists in making adjustments for missionary schedule/travel changes
May be assigned additional lead responsibilities:
• Assists in the interviewing, hiring and training of new team members
• Assists in team trainings and implementation of new policies/practices
• Assists in evaluating processes to increase efficiency and accuracy
May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar)

Qualifications

Required:
• Familiar with computers and MS office applications, including Word, Excel, and Outlook
• Excellent Public Relation skills
• Ability to handle stressful situations
• A high degree of personal organization and self-management
• Manage complex and highly confidential information
• Excellent social skills, able to operate with diplomacy, tact, and empathy
• Ability to manage multiple tasks and achieve deadlines under pressure
• Ability to understand and strictly uphold policies and procedures
• Flexibility with work schedules (24/7 coverage is provided by certain areas of operations teams)
• Ability to learn new computer programs quickly
To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.
 

Preferred:
• Returned missionary,
• Fluency in a second language 
• MTC experience
• 1 year of office experience 
 

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.