ProShop Retail Team Member, Boston Bruins
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Delaware North
Boston, MA, US
Summary
The Retail Team Member is responsible for providing excellent guest service, processing transactions accurately, and maintaining an organized store environment. They also handle inventory tasks such as stocking shelves and managing back-stock to ensure efficient operations.
Job Description
Overview
Boston Bruins is hiring part-time Proshop Retail Team Members to join our team at TD Garden in Boston, Massachusetts. As a Retail Team Member, you'll be responsible for providing excellent guest service and managing all transactions accurately and efficiency.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Responsibilities
- Greets and acknowledges guests, answers their questions and assists them whenever possible.
- Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.
- Maintains records related to sales.
- Routinely stocks merchandise and faces items on shelves.
- Verifies amount of bank at beginning and the end of each shift.
- Maintains a clean and organized store or stand.
- Maintains orderly back-stock and knows where goods are to be found.
- Completes all related close-out paperwork.
- Performs other duties as assigned.
Qualifications
- Previous experience in retail or customer service environment preferred.
- Good communication skills; ability to communicate with guests and co-workers.
- Ability to handle multiple tasks simultaneously in fast-paced environment.
- Ability to work independently and as a team member.
- Basic math skills; ability to accurately handle money and count change.
- Capable of following job guidelines and supervisors' instructions.
Physical Requirements
- Ability to lift and carry up to 30 lbs.
- Ability to stand for entire length of shift.
- Ability to walk up and down stairs frequently.
- Bending, reaching, climbing on step stool.
- Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.
- Majority of time spent in indoor, climate-controlled environment of retail store
- May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY