Proposals Manager

About Zūm:

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

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Who You Are:The Proposal Manager works within our proposal team, reporting to the Senior Director, Proposals managing the entire proposal lifecycle including maintaining schedules, organizing resources, coordinating inputs and reviews, ensuring bid strategy implementation, ensuring compliance, resolving internal team issues, and providing process leadership to facilitate partnerships with schools and districts throughout the country. This position works closely with the entire proposal team, and requires someone who is flexible and willing to pitch in to help wherever it is needed during busy times.

What You'll Do:

• Ensure team successfully submits high quality, compliant, compelling proposals on time

• Manage, create, and submit a variety of proposal materials, supporting the entire lifecycle of the process, from scheduling kick off calls to creating first drafts to submitting the proposal

• Facilitate case-specific proposal response strategies, tasks list, timeline, and work plan

• Partner with sales to develop and refine proposal response strategy

• Ensure full compliance to RFX, outline, checklist, and proposal milestones

• Finesse final documents to reflect a nuanced and targeted response to the specific sales opportunity demonstrating an understanding of the opportunity and the prospective client’s needs

• Oversee production of final proposals (formatting, technical editing, and reproduction)

• Achieve 100% on-time submission rate for RFXs

• Edit proposals and related documents for completeness and compliance with editorial standards and RFX requirements

• Maintain consistent product messaging and updated product language and data

• Provide support for creating sales proposals, presentations, contracts, grants, research studies, white papers, and/or marketing collateral

• Develop a deep understanding of Zum services and what sets us apart from the competition

• Work closely with the entire proposal team and pitch in to help wherever it is needed during busy times

What You Bring To Zūm:

• 5+ years experience in managing proposal process, specifically for K-12 schools, districts, and education agencies

• Demonstrated success in responding to education/transportation organization RFXs

• BA/BS required

• APMP Foundation Certification Required (APMP Practitioner Certification Preferred)

• Experience with: 

  • Deltek (GovWin), GovSpend, Navigator, RFP Schoolwatch

  • Adobe InDesign and Adobe Acrobat Professional 

  • Google Suite: Gmail, Google Drive, Google Hangouts, and Google Docs and Sheets

  • Microsoft Office Professional (Excel, PowerPoint, Word) 

• Team Player 

• Manage and deliver multiple proposals simultaneously and on time

• Strong project management skills

• Work with cross-functional teams

• Work independently with minimal direction and high visibility

• Pay high attention to detail and follow-through reliably

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The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US is: $95,000 - $125,000

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.