Promotions Assistant ( On-Call)
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Muckleshoot Casino Resort
Auburn, WA, US
Summary
The Promotions Assistant is responsible for preparing, setting up, and executing promotional events, including unboxing materials and assisting guests. They must ensure event spaces are properly maintained and that all promotional activities align with company standards.
Job Description
WHAT'S IN IT FOR YOU
- Competitive pay of $20.08/hr. with discretionary performance bonuses 2x a year!
- Complimentary meals and covered team member parking.
- Company-paid gaming licenses (Class A & Class B)
WHAT YOU’LL DO
- Exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
- Unbox, prep, and organize promotional items in preparation for gifting events. Ensure all materials are ready for smooth execution on gifting days.
- Assist in setting up promotional events, ensuring giveaways, signage, and necessary equipment are in place before the event begins. This includes preparation for gifting days as well as other events like trade shows.
- Perform physical tasks such as moving, unboxing, and arranging materials for gifting and promotional events, requiring the ability to lift and carry materials of up to 50 lbs.
- Distribute promotional items, assist with guest registration, and answer guest questions during the event. Ensure the smooth operation of the event.
- After events, help pack and store remaining materials and restore event spaces to their original state.
- Ensure all promotional materials are used properly and follow event guidelines. Coordinate with other departments as necessary to facilitate event success.
- Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
- Perform additional tasks as required to ensure the overall success of each event, which may include supporting different events like trade shows.
WHAT YOU’LL BRING
- Previous customer service or event assistance experience is preferred.
- Ability to manage the intricate details involved in setting up and executing promotional and gifting events.
- Willingness to work in a fast-paced, ever-changing environment and adapt to the various types of events.
- Ability to perform physical tasks such as lifting, carrying, unboxing, and preparing materials. Comfortable working in physically active environments.
- On-call role with shifts scheduled based on event needs, including evenings, weekends, and holiday
- Ability to lift at least 50 lbs. and work in a physically active environment, which may include standing, walking, and maneuvering equipment.
HOW YOU’LL BE SUCCESSFUL
- Display excellent guest service skills, ensuring a positive experience during events and gifting activities.
- Demonstrate strong verbal and interpersonal communication abilities.
- Work cooperatively with other team members to ensure successful event execution.
- Manage multiple tasks efficiently, especially under high-pressure, high-volume environments.
- Demonstrate ability and willingness to work all shifts, including weekends and holidays and meet attendance guidelines of the job.
- Demonstrate ability to adhere to regulatory, departmental and company policies in addition to working with and maintaining confidential materials required.
The Muckleshoot Casino Resort, celebrated as the "Biggest and Best in the Northwest," has just become even more impressive with the unveiling of their new hotel tower. This exciting expansion features 401 elegant guestrooms, a more expansive casino floor, a serene indoor pool, a luxurious spa, and the exquisite rooftop steakhouse, Smoke & Cedar. From here, guests can indulge in breathtaking views of Mt. Rainier, the Olympic Mountain range, and the Seattle skyline.
As one of Washington's premier casino gaming destinations, Muckleshoot Casino offers the largest selection of games in the state, with over 3,400 machines, 65 table games, and one of the most extensive smoke-free gaming areas in the region.
Muckleshoot Casino also tantalizes the taste buds with a variety of dining options that take guests on a culinary adventure around the world, and provides world-class entertainment at the Muckleshoot Events Center and Galaxy!
Guests can enjoy additional perks like complimentary valet service, WiFi, covered parking, and electric vehicle charging stations, making every visit even more convenient and enjoyable.
Founded
1995
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Auburn, Washington