Project Manager
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Embross
FL
Summary
The Project Manager will lead multiple projects from initiation to completion, coordinating with software and hardware teams to deliver solutions on time and within budget. They are responsible for stakeholder communication, resource management, and ensuring all project deliverables meet quality standards.
Job Description
Who We Are
Embross is a dynamic technology company specializing in the manufacturing and development of self-service solutions for leading airports and airlines worldwide. With a strong focus on delivering exceptional user experiences through innovative self-service solutions, Embross has established itself as a market leader, supported by a solid technological foundation.
What You Will Do
We work with world-renowned technology partners and airlines/airports to solve operational challenges in some of the busiest transit environments. If you enjoy innovation, challenges, and have proven experience in managing and developing client relationships, we would love to hear from you.
Embross Airport Services is seeking an experienced Project Manager to work closely with software development, hardware engineering, and manufacturing teams on innovative product and project deliveries. You will lead multiple projects, providing technical solutions for high-profile clients in the travel industry.
As a Project Manager, you will play a key role in ensuring projects are delivered successfully—on scope, on time, and within budget. You will be responsible for coordinating and managing all aspects of project delivery, from initiation to completion, while ensuring quality standards and customer expectations are met.
Key Responsibilities
Project Planning
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Develop detailed project plans, including schedules, resource allocation, and budget estimates.
- Identify and mitigate potential risks and challenges.
Execution and Monitoring
- Lead project teams in executing project plans and tasks.
- Track project progress against milestones and timelines.
- Implement effective project management methodologies and best practices.
Stakeholder Communication
- Act as the primary point of contact between the client and the project team.
- Communicate project status, issues, and solutions clearly and promptly.
- Foster positive relationships with clients and internal teams.
Resource Management
- Allocate and manage project resources effectively.
- Work with functional managers to ensure required resource availability.
- Optimize resource usage and identify improvement opportunities.
Quality Assurance
- Implement and enforce quality assurance processes to ensure deliverables meet established standards.
- Conduct regular reviews and audits to identify areas for improvement.
Budget Management
- Manage project budgets.
- Monitor and control project expenditures to ensure budget compliance.
Change Management
- Proactively manage changes to scope, schedule, and cost.
- Assess change impacts and implement mitigation strategies.
Documentation and Reporting
- Maintain accurate and up-to-date project documentation.
- Prepare regular progress reports for internal and external stakeholders.
End-to-End Project Delivery
- Manage projects from start to finish: planning, execution, monitoring, and delivery within budget and timelines.
- Coordinate teams, ensure stakeholder communication, and guarantee quality deliverables.
- Manage resources, budgets, risks, and change requests.
- Maintain documentation and produce regular reports.
Required Technical & Professional Expertise
- Fluency in English and Spanish is required
- Must be PMP Certified
- Bachelor’s degree in a relevant field (Project Management, Business Administration, etc.).
- Proven experience as a Project Manager, preferably in the aviation industry with a delivery-focused role.
- External client engagement: 5 years (preferred).
- Strong understanding of project management principles and methodologies (Waterfall, Agile), SDLC: 5 years (preferred).
- Excellent communication and interpersonal skills.
- Proficiency in project management tools and software.
- Ability to lead and motivate cross-functional teams.
- Strong analytical, problem-solving, and decision-making skills.
- Knowledge of software and hardware development lifecycles.
- Proficiency in Microsoft Office and Jira.
- Familiarity with Windows and Linux operating systems, databases, and Cloud environments.
- Strong customer service orientation.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks with competing priorities.
- Ability to work with minimal supervision while actively collaborating with team members.
- High level of flexibility and adaptability.
- Ability to face challenges and work independently or as part of a team in a fast-paced, multidisciplinary environment.
- Experience with customer acceptance testing processes, tools, and techniques.
Culture
- Innovation: We encourage new ideas, experimentation, and continuous improvement.
- Customer Focus: We prioritize and value customer needs, satisfaction, and feedback.
- Empowerment: We give individuals the authority and autonomy to make decisions and take ownership of their work—no micromanagement.
- Excellence: We strive for high performance and continuous improvement across the organization.
- Learning & Development: We promote continuous learning, skills development, and professional growth, including hands-on experience with engineers, customers, and our global installed base.
- Fun & Camaraderie: We value enjoying our work, fostering a positive atmosphere, and celebrating success.
Travel
- Willingness to travel, including internationally.
Location
- This is a fully remote position.
What We Offer
- World-class product engineering.
- Career opportunities and professional development.
- A dynamic, respectful, and inclusive work environment.
- Profit-sharing program (up to 15% of base salary).
- Paid time off, flexibility, and more.
At Embross, you will join a dynamic and fast-growing team driven by innovation, diversity, and an entrepreneurial spirit. We value every individual regardless of background or ability. For any accommodation requests during the recruitment process, please contact: [email protected].
Job Type: Full-time
Embross is a global leader in Airport Common Use and passenger self-service hardware and software solutions for the travel industry.
With more than 30 years of experience delivering mission-critical airport technologies, Embross empowers airlines and airports to accelerate passenger processing, streamline operations and elevate the traveler experience from curb to gate.
In 2015, Embross acquired IBM’s Travel & Transportation kiosk division, combining a rich legacy of industry expertise with progressive innovation. In 2019, the acquisition of Edge Airport expanded Embross into a full airport systems provider, including CUPPS, AODB, BRS, RMS, IDS and aeronautical billing solutions.
Vertically integrated and globally deployed, Embross owns every stage of production — from design and engineering to fabrication, software development, deployment and lifecycle support. With hardware and software teams working side by side, we deliver shorter development cycles, operational reliability and consistent quality.
Global Impact
32,000+ self-service solutions delivered
250+ airports with Embross solutions
110+ airline applications integrated
21,000+ devices monitored worldwide
Core Solutions
• Self-Service Kiosks
• Self Bag Drop
• Biometric Processing
• Common Use Passenger Processing Systems (CUPPS)
• Airport Operational Systems (AODB, BRS, RMS, IDS, AMInvoicing)
• Device Management & Monitoring
Embross combines advanced hardware and flexible software under one roof — helping airports and airlines modernize infrastructure, optimize throughput and prepare for the future of passenger travel.
Company size
201-500 employees
Industry
Airlines and Aviation
Org type
Privately Held
Headquarters
Richmond Hill, Ontario
Embross is a global leader in Airport Common Use and passenger self-service hardware and software solutions for the travel industry.
With more than 30 years of experience delivering mission-critical airport technologies, Embross empowers airlines and airports to accelerate passenger processing, streamline operations and elevate the traveler experience from curb to gate.
In 2015, Embross acquired IBM’s Travel & Transportation kiosk division, combining a rich legacy of industry expertise with progressive innovation. In 2019, the acquisition of Edge Airport expanded Embross into a full airport systems provider, including CUPPS, AODB, BRS, RMS, IDS and aeronautical billing solutions.
Vertically integrated and globally deployed, Embross owns every stage of production — from design and engineering to fabrication, software development, deployment and lifecycle support. With hardware and software teams working side by side, we deliver shorter development cycles, operational reliability and consistent quality.
Global Impact
32,000+ self-service solutions delivered
250+ airports with Embross solutions
110+ airline applications integrated
21,000+ devices monitored worldwide
Core Solutions
• Self-Service Kiosks
• Self Bag Drop
• Biometric Processing
• Common Use Passenger Processing Systems (CUPPS)
• Airport Operational Systems (AODB, BRS, RMS, IDS, AMInvoicing)
• Device Management & Monitoring
Embross combines advanced hardware and flexible software under one roof — helping airports and airlines modernize infrastructure, optimize throughput and prepare for the future of passenger travel.
Company size
201-500 employees
Industry
Airlines and Aviation
Org type
Privately Held
Headquarters
Richmond Hill, Ontario