Program Specialist
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DELTA COMMUNITY SUPPORTS
PA
Summary
The Program Specialist coordinates and monitors support plans for individuals with intellectual disabilities to ensure high-quality care and regulatory compliance. They also provide supervision, training, and motivation to direct support staff while serving as a primary contact for families and state agencies.
Job Description
Job DetailsJob Location: Langhorne, PA 19047Education Level: 2 Year DegreeSalary Range: $26.00 - $27.00 HourlyTravel Percentage: Up to 25%Job Shift: Day
Delta Mission and Values
Delta’s Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.
Values: Customer Focus, Performance Excellence, Learning and Growth
Position Summary
Provide coordination and support to participants within the Intellectual Disability/Division of Developmental Disabilities (DDD) service programs. Advances Delta’s mission and values.
Advances Delta’s mission and values. Reports to: Regional Director
Principal Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor the development and implementation of high quality individual support plans for a support list of up to 30 individuals.
Report progress and areas of concern in weekly meetings with Regional Director
Completes all regulatory paperwork as required per regulations.
Annual Assessment and addendum and send to SC and other relevant team members
Monthlies/quarterlies
Dental Hygiene Plan, care protocols, desensitization plan, refusal to treat forms, etc.
Social Environmental Emotional Plan
ISP revisions
Other requirements as required by regulatory entities.
Coordinate the following with the Support Coordinator and planning team:
Annually provide an assessment for the development of the ISP
Attend and participate in all annual ISP meetings, team meetings, monthly monitoring with support coordinator, and other meetings as needed as a member of the ISP team.
Annually update lifetime medical history and individual protocols
Develop appropriate outcomes to support growth towards greater independence in self-care, daily living skills, socialization, and community living.
Monitor the monthly documentation completed by Direct Support Staff of individuals’ participation and progress towards outcomes
Ensure supervision and all support needs as per ISP and ensure AIS/SH/HCH/needs exception is applied for as needed and reviewed one month prior to the expiration of services.
Develop quarterly reviews for each individual on support list
Support, motivate, empower and train the Direct Support Professionals on:
Implementation of the ISP/ICP
Behavior Support Plans and Social Emotional Environmental Plans
Feeding protocols
Supervision levels
Conducting meaningful group activities
Individual engagement
Communicate with families, providers and Support Coordinators regarding the individual’s progress and participation in the program.
Serve as primary contact person for county/state required DDD activities and communications.
Monitor staff compliance with all State, County and Delta policies and procedures.
Work with the Residential Coordinator to complete an Initial Assessment within thirty (30) days of an individual starting the program and annually thereafter.
Develop and provide meaningful activities that are person-centered in accordance with the individual plans.
Support the integration of individuals in the community.
Support individuals with communication and involvement with family and friends.
Cooperate with company and regulatory agency personnel during any inspection or investigation.
Maximize the development and capacity of staff to advance the mission and values of Delta.
Ensure the full capacity of programmatic resources.
Promote and demonstrate ethical and professional conduct at all times ensuring employees conduct themselves in an ethical and professional manner.
Promote continuous quality improvement projects and ongoing performance measures.
Ensure all individuals receive required and necessary medical/dental/psychiatric and any other relevant care appointments and paperwork within required timelines. Ensure follow up occurs on all recommendations from health care professionals.
Participate in SIS assessments and ensure informants are present who have knowledge of individual’s skill levels.
Understand the purpose of adaptive equipment, make recommendations as to the adaptive equipment that would allow the individual to be more independent and functional; ensure adaptive equipment is available and used by the individual.
Participate in monthly incident management/risk management review meetings.
Primary point person for regulatory compliance for assigned support list.
Complete required medication error documentation in EIM.
Successfully complete the DDD investigator training; complete renewal process as required to maintain certification. Complete certified investigations as need for individuals within and outside of support list.
On call availability for emergencies and incident entry.
Perform other duties assigned.
Qualifications
Requirements
Ability to use acquired knowledge of the problem of individuals living in the community and of resources for successful integration.
Ability work effectively with people, facilitating their growth and development.
Demonstrated commitment to diversity, equity and inclusion.
Ability to read, write and speak English; perform arithmetical calculations
Ability to use excellent oral and written communications skills.
Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator.
Fully proficient in Microsoft Office, software applications and the ability to learn new and emerging technologies.
Ability to prioritize responsibilities and delegate duties to others.
Ability to use acquired knowledge of supervisory and administrative principals and methods.
Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures.
Knowledge and understanding of local regulatory agency operations.
Understanding and commitment to community-based support for persons with disabilities.
On-Call responsibilities
Position Qualifications
A Bachelor’s Degree from an accredited college or university & two (2) years’ work experience working directly with persons with intellectual disabilities;
Or an Associate’s Degree or sixty (60) credit hours from an accredited university or college and four (4) years’ experience in the supervision of community based programs working directly with persons with intellectual disabilities and/or autism;
Of a High School Diploma and six (6) years’ experience working with individuals with intellectual disabilities and/or autism in community based programs.
Delta Community Supports, Inc. (“Delta”) is a non-profit corporation, operating in Pennsylvania and New Jersey. Since 1977, Delta has been empowering individuals to live fulfilling lives through a wide-range of community-based services. From our foster care and adoption services to support services for adults with developmental disabilities, we help people grow and thrive through all stages of life. Our mission is to enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.
We’re proud to be a part of the communities we serve and we're grateful for the many ways that our accomplishments have been recognized by community partners. Significant recognition of our staff efforts include:
2015 Fleet Safety Leadership Award from Orion Fleet Intelligence
2005 Keystone Award for Proficiency in Performance Excellence (based on the
Malcolm Baldrige National Quality Award criteria)
Commission on Accreditation of Rehabilitation Facilities (CARF)
Philadelphia DHS Performance Based Contracting Recognition
City of Philadelphia Children’s Crusader Award
Treatment Foster Care Performance Recognition
Delta has been commended for our steadfast commitment to the inclusion of fathers in our service delivery models for families and children and we're a designated 3FA (Father Friendly Flagship) agency. In 2014, Delta became Pennsylvania's first approved partner of the Wyman Center in St. Louis, MO, which developed and field-tested the nationally recognized Teen Outreach Program (TOP®) model. Delta was also selected to receive the Gold Award for Health Leadership Excellence by Mainstay/My25. Mainstay and its choice-based My25 programs are the primary accelerator within the human services industry regarding health outcomes improvement related to healthy weight status, diabetes, and other social determinants of health. We develop best practices in all areas and continually strive for excellence.
Founded
1977
Company size
501-1,000 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Blue Bell, Pennsylvania
Delta Community Supports, Inc. (“Delta”) is a non-profit corporation, operating in Pennsylvania and New Jersey. Since 1977, Delta has been empowering individuals to live fulfilling lives through a wide-range of community-based services. From our foster care and adoption services to support services for adults with developmental disabilities, we help people grow and thrive through all stages of life. Our mission is to enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.
We’re proud to be a part of the communities we serve and we're grateful for the many ways that our accomplishments have been recognized by community partners. Significant recognition of our staff efforts include:
2015 Fleet Safety Leadership Award from Orion Fleet Intelligence
2005 Keystone Award for Proficiency in Performance Excellence (based on the
Malcolm Baldrige National Quality Award criteria)
Commission on Accreditation of Rehabilitation Facilities (CARF)
Philadelphia DHS Performance Based Contracting Recognition
City of Philadelphia Children’s Crusader Award
Treatment Foster Care Performance Recognition
Delta has been commended for our steadfast commitment to the inclusion of fathers in our service delivery models for families and children and we're a designated 3FA (Father Friendly Flagship) agency. In 2014, Delta became Pennsylvania's first approved partner of the Wyman Center in St. Louis, MO, which developed and field-tested the nationally recognized Teen Outreach Program (TOP®) model. Delta was also selected to receive the Gold Award for Health Leadership Excellence by Mainstay/My25. Mainstay and its choice-based My25 programs are the primary accelerator within the human services industry regarding health outcomes improvement related to healthy weight status, diabetes, and other social determinants of health. We develop best practices in all areas and continually strive for excellence.
Founded
1977
Company size
501-1,000 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Blue Bell, Pennsylvania