Program Manager, Business Development & Membership

The Business Development Director serves as a strategic leader responsible for driving growth, market expansion, and new consulting engagement opportunities for MedAxiom Care Transformation Services (CTS). This position is accountable for identifying, developing, and advancing relationships that result in consulting revenue, member engagement, and long-term business growth.

Reporting directly to the EVP of Care Transformation Services, the Director develops and executes business development strategies that align member needs with CTS solutions. The position works independently and collaboratively with Membership Executives, consultants, marketing leaders, and executive stakeholders to identify organizational challenges, develop solutions, and create pathways to new consulting engagements.

The Director serves as a trusted advisor to cardiovascular program leaders, health system executives, and physician leaders, helping organizations navigate strategic, operational, financial, and clinical transformation opportunities. Success in this role is measured by growth in consulting opportunities, expansion of client relationships, revenue generation, and contribution to the overall strategic objectives of CTS.

** In addition to base salary, this employee may earn an incentive bonus between 10%-15% of their base salary. The incentive compensation will be tied to personal, organizational, and team-based metrics.

Responsibilities

• Lead business development discussions with members and prospective clients to identify strategic, operational, and financial challenges that may benefit from CTS consulting services.
• Assess organizational needs, diagnose business challenges, and develop recommendations that align client priorities with CTS service offerings.
• Conduct research to identify and track healthcare-related Requests for Proposal (RFPs), Requests for Information (RFIs), and other potential business opportunities.
• Own and manage a portfolio of business development opportunities, maintaining an active sales pipeline and providing forecasting, reporting, and strategic recommendations to CTS leadership.
• Develop and execute business development strategies designed to increase consulting revenue, expand market presence, and strengthen member engagement.
• Build and maintain executive-level relationships with health system leaders, cardiovascular administrators, physician executives, and key stakeholders.
• Identify, cultivate, and advance consulting opportunities from initial engagement through proposal development, contracting, and project launch.
• Collaborate with CTS consultants to develop client-centered solutions, proposals, and strategic recommendations.
• Monitor industry trends, competitive activity, and emerging market opportunities to inform growth strategies.
• Represent MedAxiom at member meetings, industry conferences, and executive forums to promote CTS capabilities and generate new business opportunities.
• Establish and track performance metrics related to pipeline development, revenue growth, opportunity conversion, and client engagement.
• Influence organizational growth strategies through market intelligence, member feedback, and business development insights.
• Participate in special projects and strategic initiatives as assigned.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum of 5 to 7 years of experience in healthcare consulting, business development, healthcare operations, cardiovascular service line management, membership engagement, strategic planning, or related healthcare leadership roles.
• Demonstrated success developing business relationships and identifying growth opportunities.
• Experience working with senior healthcare executives, physician leaders, and health system stakeholders.
• Strong understanding of healthcare operations, strategic planning, financial performance, and organizational improvement initiatives.
• Demonstrated ability to work independently, exercise sound judgment, and influence decision-making across multiple stakeholders.

Preferred Characteristics

• Curiosity and willingness to learn about cardiovascular care delivery, healthcare operations, and consulting services.
• Strong relationship-building and networking skills.
• Ability to identify opportunities and connect member needs with organizational solutions.
• Comfortable interacting with healthcare executives, physicians, and administrators.
• Self-motivated with a growth-oriented mindset and entrepreneurial spirit.

MedAxiom, an American College of Cardiology Company, is the cardiovascular community’s premier source for organizational performance solutions. MedAxiom is transforming cardiovascular care by combining the knowledge and power of hundreds of cardiovascular organization members, thousands of administrators, clinicians and revenue cycle experts, and dozens of industry partners. Through the delivery of proprietary tools, smart data and proven strategies, MedAxiom helps cardiovascular organizations achieve the Quadruple Aim of better outcomes, lower costs, improved patient experience and improved clinician experience. For additional information, visit MedAxiom.com. 

What We Offer: 

As part of the American College of Cardiology (ACC) family, MedAxiom employees enjoy world-class benefits through the ACC. Our benefit offerings include insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options), generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays), tuition assistance and a very competitive 10% retirement contribution after a year of service, and much more! You can visit our careers site for an overview of our full offerings. Please note that these offerings may change at any time. 

MedAxiom and ACC believes in fair and equitable pay. Multiple factors are taken into consideration when we determine what salary to offer a selected candidate. These factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, as well as internal equity, market, and business considerations. Our salary ranges differ based on the cost of labor in the local market where the job will be performed. The salary ranges will vary based on the local labor market; ACC’s Recruitment Team will be able to provide more information to candidates during initial discussions. 

Drug Screening Requirements: 

MedAxiom works with some health care organizations who require a 10-panel (including cannabis) drug screening for all their employees and contractors. Please be aware that, if selected for this position, you may be assigned to support one of these organization and would be required to take a 10-panel drug screening.

EEOC: 

ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans. ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Katie Sarreal, HR Business Partner at [email protected] or (202)375-6351.

MedAxiom was named #1 small business in Jacksonville Metro for 2023, 2024, and 2025.