Program Manager (Aging Services)

Job Details: Job Location: GRCC NORC - New York, NY, Salary Range: $66300.00 - $70000.00Salary, The Aging Services Program Manager will

· Be responsible for providing coordination of services and outreach to older adults who are registered

to Isaacs Center programs.

· Provide support in maintaining behavioral and operational challenges that arise.

· Develop, maintain, and continually update a schedule of programs and supportive services in

alignment with the vision and contractual obligations for our NYC Aging Contracts

· Serve as liaison between specialists, consultants, volunteers, interns, supplemental service providers,

property management, and other community stakeholders.

· Conduct outreach to share program services and offerings to new and potential members.

· Supervise program support staff.

· Ensure compliance with NYC Aging, NYSOFA, and Internal requirements as needed.

· Work closely with NORC Program Manager to create programming opportunities and increase

Salary: $66,300- $70,000

 
Roles, Responsibilities, and Essential Duties : Roles, Responsibilities, and Essential Duties

Ensure participants gain access to social services, wellness education, arts and culture, and recreation

activities

Create and manage a monthly calendar of activities, services, and events
Develop and maintain relationships with community partners and consultants
Develop professional provider relationships with older adults, families and caretakers
Develop individualized service plans and reassess regularly
Develop and maintain a directory of supportive services and agencies available locally
Organize and lead community center trips and outings · Assist with outreach efforts and follow-up to referrals
Advocate for clients' rights, entitlements, and benefits · Communicate with hospital and rehabilitation social workers when needed
Submit weekly Dashboard and Service Log reports and maintain documentation Work with supervisor and government agencies to ensure compliance
Provide support for programs through planning, implementation, management, and evaluation

Qualifications:

The Aging Services Program Manager must possess strong writing, speaking, interpersonal, and

organizational skills. It is preferred that the candidate hold a bachelor's degree. The candidate must

have demonstrated experience providing group facilitation, maintaining strong interpersonal skills, and

managing data and outcomes. The candidate must have a history of working with diverse and high-needs

aging populations, value team building, and support the development of a community to address complex

issues.

· Bachelor's degree

· Prior experience working with the elderly highly preferred

· Bilingual, English/Chinese or English/Spanish highly preferred

· Ability to handle confidential information with discretion.

· Ability to work some flexible hours

· Working knowledge of community resources and service providers to older adults

· Ability to work effectively with cultural, economically and educationally diverse populations

· Strong verbal, written and interpersonal communication skills.

· Demonstrated knowledge of aging-related issues.

· Computer literacy includes Microsoft Word, Excel, and Outlook