Program Guide
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Spectrum Health Systems
Raleigh, NC, US
Summary
The Program Safety Guide is responsible for maintaining a safe, pro-social environment for clients receiving daily medication. This includes managing crowd control, monitoring safety in common areas, and providing trauma-sensitive customer service.
Job Description
Job DetailsJob Location: Southbridge, MA 01550Position Type: Part TimeEducation Level: High SchoolSalary Range: $20.15 - $23.33 HourlyJob Shift: 1st Shift/DaysJob Category: Customer ServiceLocation: Southbridge, MA - Outpatient Treatment Program
Schedule: Monday and Saturday, 5:45am - 2:15pm
Pay rate: $20.15-$23.33/hour
The Program Safety Guide is responsible for:
Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
This includes, but is not limited to greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.
QualificationsQualifications:
High school diploma or GED required.
Prior experience working in customer service, security, and/or with individuals with substance use disorders.
Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.
Spectrum Health Systems is an independent health risk management and wellness company that partners with organizations to manage their health and wellness initiatives. We provide health risk assessments and screenings to identify the risks of the population then develop a customized, employer-specific health management strategy. The strategy includes diverse program offerings and may consist of an onsite clinic, onsite wellness coordinator, weight loss challenges, biometric health kiosk, employee seminars, and access to a Registered Nurse, Registered Dietitian, Exercise Physiologist, or Tobacco Cessation Specialist. Our overall goal is to improve the health status of the unhealthy population and keep the healthy people healthy.
Founded
1997
Company size
11-50 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Indianapolis, IN
Spectrum Health Systems is an independent health risk management and wellness company that partners with organizations to manage their health and wellness initiatives. We provide health risk assessments and screenings to identify the risks of the population then develop a customized, employer-specific health management strategy. The strategy includes diverse program offerings and may consist of an onsite clinic, onsite wellness coordinator, weight loss challenges, biometric health kiosk, employee seminars, and access to a Registered Nurse, Registered Dietitian, Exercise Physiologist, or Tobacco Cessation Specialist. Our overall goal is to improve the health status of the unhealthy population and keep the healthy people healthy.
Founded
1997
Company size
11-50 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Indianapolis, IN
