Program Enrollment Specialist
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GT Independence
Wichita, KS, US
Summary
The Enrollment Specialist provides face-to-face personal service to consumers and their support networks while managing intake forms and service documentation. They are responsible for maintaining accurate records of customer interactions and assisting families with the self-determination process.
Job Description
GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves.
Responsibilities
- Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
- Ensures enrollment documents are complete and accurate.
- Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
- Maintains confidentiality and HIPAA compliance.
- Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.
Qualifications
- 1 year of experience in a related field
- Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
- Will consider candidates with experience relevant to the position.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.
As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day. Join us in our mission: "To help people live a life of their choosing regardless of age or ability."
GT Independence is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race,
color, sex, religion, nation origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or
mental disability.
At GT Independence, our mission is to help people live a life of their choosing regardless of age or ability. Since 2004, we’ve provided financial management services for those who self-direct their long-term services and supports (LTSS) at home and in community-based settings. Now serving over 60,000 people nationwide, we strive to make self-direction easy and accessible.
We have spent years designing and perfecting smart technology solutions to simplify self-direction. Our proprietary tools support people in self-direction, starting at the point of referral and throughout their journey.
We work collaboratively with states and health plans to strengthen accountability and drive positive outcomes for the people we serve. As a CARF-accredited, SOC 2-compliant, and HITRUST-certified FMS, we meet the highest standards for quality assurance.
We are committed to expanding access to self-determination. We believe everyone should have the option to self-direct—and we won’t rest until they do.
Company size
501-1,000 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Sturgis, Michigan
At GT Independence, our mission is to help people live a life of their choosing regardless of age or ability. Since 2004, we’ve provided financial management services for those who self-direct their long-term services and supports (LTSS) at home and in community-based settings. Now serving over 60,000 people nationwide, we strive to make self-direction easy and accessible.
We have spent years designing and perfecting smart technology solutions to simplify self-direction. Our proprietary tools support people in self-direction, starting at the point of referral and throughout their journey.
We work collaboratively with states and health plans to strengthen accountability and drive positive outcomes for the people we serve. As a CARF-accredited, SOC 2-compliant, and HITRUST-certified FMS, we meet the highest standards for quality assurance.
We are committed to expanding access to self-determination. We believe everyone should have the option to self-direct—and we won’t rest until they do.
Company size
501-1,000 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Sturgis, Michigan
