Program Delivery Consultant

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. 

About the Opportunity

We’re seeking a senior leader to guide our largest customers in modernizing their commerce programs through strategic people, process, and technology recommendations.  You will not be managing dozens of accounts; instead, you will work with a cross-functional team at Salsify to focus on a small set of Salsify’s most complex, global customers. You will act as a trusted advisor, helping these brands navigate massive digital business transformations. You are the bridge between Salsify’s product and services capabilities and the customer’s long-term business outcomes.

How You'll Make an Impact:

• Strategic Advisory: Partner with executive level stakeholders at global brand manufacturers, in collaboration with Salsify’s Sales, Customers Success, Services, Product and Enterprise Architect teams, to define their program and technology programs and roadmaps.  Present, consult and sell through these visions in partnership with Sales
• Program Orchestration: Help oversee the complex program roll-out to ensure KPIs are hit in partnership with Salsify’s Professional Services team. 
• Business Transformation: Identify organizational silos and process bottlenecks within the customer’s organization. You will consult on change management, helping brands transition from legacy solutions to modern tech stacks.  These transformations often include taking over legacy PIMs or other systems that require awareness to navigate internal politics within a brand
• Value Realization: Define and track KPIs to ensure the customer is seeing a tangible ROI from the Salsify platform
• Product Advocacy: Work closely with Salsify’s Product and Engineering teams to advocate for the needs of our largest customers, in partnership with the Global Customer Success team, influencing the core product roadmap based on high-level enterprise requirements

You'll Enjoy This Role If You Have:

• Consultant Skillset: Experience preferred leading large-scale digital transformation projects at a consulting agency.  A consulting skillset and framework will be required even if you have not worked at a consulting firm
• Industry Expert: You have deep domain expertise in eCommerce, CPG (Consumer Packaged Goods), or Brand Management. You understand the pain points of getting a product from a PIM to a retailer like Amazon, Walmart or Tesco
• Executive Presence: You are comfortable with executives, not just presenting to them but conversing with them and earning their trust as an advisor. You know how to manage complex political environments within global "Fortune 500" organizations to drive consensus and action
• Product-Led Architect: You have a Product Management approach to delivery. You think in terms of increments, value cycles, and roadmaps, rather than just check-the-box milestones.

Requirements:

• 10+ years of professional experience in technology consulting, large scale digital program delivery.
• Proven track record of managing multi-million dollar engagements or transformation programs for or with global clients
• Deep understanding of the Retail/eCommerce technology and business ecosystem (PIM, DAM, ERP, and Syndication networks)
• Exceptional communication skills; ability to distill complex technical architecture into business value for non-technical executives
• Experience with Salsify or similar PXM/MDM platforms is a significant plus, but the ability to master complex SaaS environments is the core requirement.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.US National Pay Range$174,250—$205,000 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent '[email protected]' will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication Channels

All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

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Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.

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No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

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Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.