Professional, Operations-Showroom Execution

Job Details: Job Location: FORT MILL Corporate Site - FORT MILL, SC, Salary Range: Undisclosed, Operations Professional, Showroom Execution

CULTURE SNAPSHOT:

Broad River Retail is a privately held organization where a diverse group of people work together and espouse our core values of integrity, personal excellence, customer satisfaction, collaboration, and innovation for the purpose of ‘Furnishing Life’s Best Memories.’ At Broad River, we believe that purpose begins with identity, which is why our people are referred to as “Memory Makers.” We know that everyone who works for our Company has the power to make positive, lasting memories not only for our Guests, but also for their fellow Memory Makers, our partners, their families, and in our communities.

Our vision is to be the premier Ashley Store operator, and our mission is simply to be an excellent home furnishings retailer. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S., to being named as the National Home Furnishings Retailers of the Year in 2024 and landing us on the Best Places to Work list three years in a row in our industry.

AT A GLANCE:

The Operations Professional, Showroom Execution, reports directly to Director, Operations- Showroom Execution and is part of the Showroom Execution department. This role bridges daily logistics and operational excellence between our Distribution Center (DC) and retail locations. As an Operations Professional, you will lead a small team in executing critical tasks including inventory transfers, furniture receiving, loading/unloading, prep, assembly, and showroom floor moves—all while operating a company vehicle and working in both warehouse and retail environments. This position is ideal for someone who thrives in a fast-paced, physical, team-oriented setting and enjoys a blend of leadership and hands-on work.

DAY IN THE LIFE AS THIS MEMORY MAKER:

Utilize operational software efficiently while maintaining strong interdepartmental communication and customer service.
Load and unload trucks at warehouse and retail locations using appropriate equipment, ensuring no damage to products.
Lead department start up meeting daily at DC Location
Exhibit personal excellence by accepting cross-training opportunities
Maintain personal and facility safety by following all material handling and safety guidelines
Follow company Attendance Policies
Track attendance and maintain Paycom edits, time off requests and approvals
Verify items on transfers
Tag merchandise accurately with pricing in accordance with Tag Standards
Update PAI according to documented process
Maintain IQ Productivity Spreadsheet
Manage inbound discrepancies, receiving documentation, and showroom moves; support and product preparation and movement as needed.
All other duties as assigned

MEMORY MAKER PERKS & BENEFITS:

Medical, dental, vision, and life insurance options after conversion
Paid time off and 401K matching contribution after conversion
Employee discount (40%) at BRR locations after conversion
Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU:

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

 Qualifications: WHAT YOU’LL NEED TO SUCCEED:

Team leadership experience preferred
Physical and clerical labor mindset
Customer Service Mindset
Oral communication and listening skills
Ability to work well with a team
Adaptability for changes in the work environment
Microsoft Excel, Teams, and Outlook experience
Strong written and verbal communication skills
Good Driving Record

WORKPLACE ENVIRONMENT:

While performing the duties of this job the employee is:

Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring
Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds
Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.