Production Intern
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Twelve NYC
New York, NY, US
Summary
The intern will support the operational delivery of merchandising programs by managing purchase orders, production trackers, and supplier communications. They will also assist with sample coordination, compliance documentation, and maintaining project records throughout the product lifecycle.
Job Description
About Twelve:
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility, working exclusively with vetted and approved partners.
Job Summary
Twelve is seeking an organized, detail-oriented Production Intern to gain hands-on experience supporting the operational delivery of merchandising programs and key client accounts. Working closely with the Production Manager and cross-functional partners, the intern will assist with purchase order records, production trackers, supplier follow-up, sample coordination, compliance documentation, logistics support, and status updates from brief through delivery. This internship is ideal for someone eager to understand how creative product ideas move through production and become finished, client-ready programs.
Key Responsibilities
Project & Account Support
- Maintain project trackers, account documents, purchase order records, meeting notes, and client-specific process documentation.
- Gather updates from suppliers and internal teams to support clear, accurate client and internal status reports.
- Track open actions and flag missing information, delays, or changes to the manager for guidance.
Production & Critical Path Support
- Assist with purchase order conversion and supplier handoff after requirements, pricing, and timelines have been reviewed and approved.
- Follow up with suppliers and factories on production status, estimated completion dates, sample progress, and upcoming milestones.
- Update critical path documents across sampling, approvals, production, QA/QC, compliance, shipping readiness, and invoicing.
Samples, Quality & Documentation
- Support pre-production sample coordination by tracking submissions, approvals, revisions, dispatch details, and follow-up actions.
- Organize sample records, production photos, feedback, approvals, range boards, project folders, and other supporting documentation.
- Help confirm files are complete, accurate, and easy for the team to reference throughout the project lifecycle.
What You Will Learn
- How merchandising programs move from creative brief through sourcing, production, quality review, logistics, and delivery.
- How production teams use critical paths, purchase orders, samples, and compliance documents to manage risk and keep work on schedule.
- How to communicate effectively with suppliers, factories, and cross-functional partners in a fast-paced, client-facing environment.
Qualifications
- Currently pursuing or recently completed a degree in production, supply chain, operations, merchandising, business, or a related field.
- Strong organizational skills and the ability to manage details, documents, timelines, and follow-ups across multiple projects.
- Clear written and verbal communication skills, with confidence asking questions and seeking clarification when needed.
- High attention to detail and accuracy when working with quantities, dates, costs, and documentation.
- Working knowledge of Microsoft Office, especially Excel; experience with NetSuite, client portals, or project management tools is a plus.
- A proactive, solutions-focused mindset and a genuine interest in production, supply chain, merchandising, or client operations.
Pay: $22/ hour
*This role is based in our Brooklyn office, for 6 months with the potential to extend. 3-4 days per week, with Tuesday being a mandatory day
Twelve Inc. is an equal opportunity employer. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.
We design and build the worlds most inspiring merchandise and packaging for the worlds most coveted brands.
At Twelve, it’s always been about more than just merchandise. Since 2005, we have believed that design-led product and packaging are powerful tools that make a good brand, great.
Our team of 100+ global members consist of industry experts across creative, packaging design, product development, compliance and supply chain working in tandem. Together, we create products that drive community growth, foster brand advocates, capture market share, and deliver innovation from end-to-end. Dreaming of what’s possible is core to our DNA—and no matter what it is, it’s Made Possible By Twelve.
Our uniquely designed methodology drives end-to-end innovation; from Dream to Design to Development to Delivery.
We design and build...
Private Label: Exclusive retail private label collections—expanding market share. This includes cross category multi sku collections, custom designed product and secondary packaging, as well as kitted sets and advents.
Brand Merchandise: For instant obsession. This includes brand building products, promotional and event merchandise, as well as employee and corporate gifting.
Influencer & Strategic Seeding: Strategic seeding & influencer programs—for share-worthy content. This includes custom packaging and merchandise for influencer and PR mailers, as well as seeding and sampling programs, VIP direct mail, and on-demand programs.
Gifts & Loyalty: Coveted gifts & loyalty drivers— driving connection and community growth. This includes gift with purchase programs, cus
Custom Packaging: Enhancing product and consumer experience. This includes advents and kitted sets, primary and secondary packaging, as well as interactive unboxing experiences.
We would love to tell your story.
[email protected] | [email protected]
Founded
2005
Company size
51-200 employees
Industry
Marketing Services
Org type
Privately Held
Headquarters
Brooklyn, NY
We design and build the worlds most inspiring merchandise and packaging for the worlds most coveted brands.
At Twelve, it’s always been about more than just merchandise. Since 2005, we have believed that design-led product and packaging are powerful tools that make a good brand, great.
Our team of 100+ global members consist of industry experts across creative, packaging design, product development, compliance and supply chain working in tandem. Together, we create products that drive community growth, foster brand advocates, capture market share, and deliver innovation from end-to-end. Dreaming of what’s possible is core to our DNA—and no matter what it is, it’s Made Possible By Twelve.
Our uniquely designed methodology drives end-to-end innovation; from Dream to Design to Development to Delivery.
We design and build...
Private Label: Exclusive retail private label collections—expanding market share. This includes cross category multi sku collections, custom designed product and secondary packaging, as well as kitted sets and advents.
Brand Merchandise: For instant obsession. This includes brand building products, promotional and event merchandise, as well as employee and corporate gifting.
Influencer & Strategic Seeding: Strategic seeding & influencer programs—for share-worthy content. This includes custom packaging and merchandise for influencer and PR mailers, as well as seeding and sampling programs, VIP direct mail, and on-demand programs.
Gifts & Loyalty: Coveted gifts & loyalty drivers— driving connection and community growth. This includes gift with purchase programs, cus
Custom Packaging: Enhancing product and consumer experience. This includes advents and kitted sets, primary and secondary packaging, as well as interactive unboxing experiences.
We would love to tell your story.
[email protected] | [email protected]
Founded
2005
Company size
51-200 employees
Industry
Marketing Services
Org type
Privately Held
Headquarters
Brooklyn, NY