Product Specialist II

Company Overview

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

Commercial Enterprise Product Management is looking for a Product Specialist to manage an assigned line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. This non-technical role offers a great opportunity to utilize your experience in a new, innovative way.

The internal deadline to apply is June 24th. External applications will be accepted on a rolling basis while the position remains open.

Work Location

This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.   

Responsibilities & Qualifications

Summary of Responsibilities

Monitor, evaluate and report on assigned line of business for profitability. Conduct market research and competitor analysis. Develop and introduce new or enhanced insurance products for assigned lines of business. Collaborate with other areas on proposed bureau changes and annual rate review. Research and develop new forms, proposed form changes and draft manuscript endorsements when required. Provide support and technical training to underwriters and manager/supervisors for new and existing products or forms. Maintain agents’ manuals and internal commercial enterprise reference manuals. Provide underwriting requirements for development of on-line based rating and application submission systems. Assist with reinsurance questions and implementation of changes due to revisions in reinsurance contracts. Collaborate with other areas in the assessment of training needs at a team level and research and prepare technical articles and training materials. Work with a greater degree of independence and assist or lead in other departmental projects. 

Preferred Experience and Skills

• 3 years of commercial multi-line underwriting or staff underwriting experience.
  • Commercial general liability and umbrella experience preferred.
• Oral and Written Communication Skills
• Analytical Skills
• Knowledge of personal computers with emphasis on Microsoft Word and Excel programs
• Time Management & Organizational Skills

Preferred Education and Training

• Bachelor’s degree in business, insurance, or related field
• CPCU and/or CIC designations or demonstrated proficiency through applicable experience

Salary Statement

The salary range for this position is $77,204 - $96,505.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. 

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:   

• Medical & Prescription Insurance  

• Health Savings Account  

• Dental Insurance  

• Vision Insurance  

• Short and Long Term Disability  

• Flexible Spending Accounts  

• Life and Accidental Death & Disability   

• Accident and Critical Illness Insurance  

• Employee Assistance Program  

• 401(k) Plan with Company Match  

• Pet Insurance  

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 

• Bonus eligible based on performance  

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.