Product Specialist
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CHATHAM MOTOR SALES MASTER
Savannah, GA, US
Summary
Serve as a vehicle expert by educating customers on Lexus features, technology, and performance in a low-pressure environment. Guide guests through the selection process and ensure a premium delivery experience for sold vehicles.
Job Description
Job DetailsJob Location: Savannah, GA 31405Product Specialist
Chatham Parkway Lexus
Position Overview
Chatham Parkway Lexus is looking for a customer-focused Product Specialist to join our team. This role is designed for individuals who enjoy helping people, learning new technology, and creating an exceptional dealership experience without high-pressure sales tactics.
As a Product Specialist, you will serve as a vehicle expert and customer guide — helping guests understand Lexus features, technology, performance, and ownership benefits in a relaxed and transparent environment. Think of the role as similar to an “Apple Store Genius” for luxury automotive customers.
Compensation
$25/hour fixed hourly pay
Performance-based bonus opportunities
Full-time position
What You’ll Do
Customer Experience & Education
Provide a welcoming, low-pressure experience for every guest
Educate customers on Lexus vehicles, trim levels, performance, and technology
Explain infotainment systems, safety features, driver-assist technology, and connectivity options
Assist customers with pairing phones, setting up technology, and understanding vehicle functions
Vehicle Demonstrations & Test Drives
Conduct professional walkarounds and in-depth vehicle demonstrations
Accompany customers on test drives to highlight vehicle features and answer questions
Help customers compare models and determine the best fit for their lifestyle and needs
Consultative Sales Support
Build relationships through trust, product knowledge, and outstanding service
Guide customers through the vehicle selection process without high-pressure closing techniques
Support the sales team by creating a comfortable and transparent buying experience
Vehicle Delivery
Deliver sold vehicles to customers
Ensure customers fully understand vehicle features and operation before leaving the dealership
Follow up to answer additional questions and reinforce a premium ownership experience
Why Join Chatham Parkway Lexus?
Modern, customer-focused dealership culture
No aggressive sales environment
Competitive hourly compensation with bonus opportunities
Opportunity to become a Lexus product and technology expert
Supportive team environment with career growth potential
Ideal Candidate
The ideal Product Specialist is energetic, personable, tech-savvy, and passionate about helping customers feel comfortable and informed throughout the vehicle shopping experience. This is a great opportunity for someone who enjoys education, hospitality, and relationship-building more than traditional commission-only car sales.
To apply, please submit your resume and contact information to Chatham Parkway Lexus.
QualificationsQualifications
Strong communication and interpersonal skills
Passion for technology, luxury vehicles, and customer service
Ability to explain technical features in a simple and engaging way
Professional appearance and positive attitude
Valid driver’s license with a clean driving record
Automotive or retail customer service experience preferred, but not required
