Product Manager IV

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title:  Product Manager IV

Location: 100% Remote

About the Role

This role develops and executes product strategy, positioning, and launch of products and solutions that support the company’s overall business strategy and goals. The position requires a deep understanding of customer needs, market dynamics, and competitive positioning to drive successful product outcomes.
 

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact 

• Develops, owns, and executes end‑to‑end product strategy, positioning, and go‑to‑market plans aligned with company objectives.
• Maintains a strong understanding of customer needs, competitive landscape, and market forces, including the company’s position relative to competitors.
• Analyzes market opportunities, anticipates industry trends, and evaluates feasibility and financial justification for new products and enhancements to existing products.
• Defines, documents, and prioritizes requirements for current and future products considering business capabilities, technology constraints, quality, cost, customer interactions, and marketplace demands.
• Oversees the product lifecycle from concept through delivery, ongoing optimization, and retirement.
• Partners closely with cross‑functional teams—including technical architecture, engineering, development, analytics, operations, and commercial teams—to ensure solutions meet financial, timing, and customer expectations.
• Defines target customer segments and supports sales teams through product expertise, lead generation support, and solution positioning.
• Leads medium to large initiatives or complex, high‑visibility product efforts requiring broad business perspective, conceptual thinking, and in‑depth analytical problem solving.
• Performs root cause analysis on product, claims, or operational issues and drives resolution through data‑driven recommendations.
• Designs and documents business and operational workflows that support scalable and compliant product delivery.
• Develops and maintains product policies, procedures, and best practices; recommends continuous process improvements.
• Mentors and provides guidance to junior product managers, analysts, and cross‑functional partners.
• May lead a process, program, or functional capability without direct people management responsibility.

Required Experience

Pharmacy & PBM Domain Expertise (Required):

• Strong experience in Pharmacy Benefit Management (PBM) environments.
• Working knowledge of pharmacy point‑of‑sale (POS) and claims processing.
• Understanding of drug management concepts, including formulary management, utilization management, and cost containment strategies.
• Experience with authorizations and adjudication processes.

Claims & Data Expertise:

• Hands‑on exposure to claims and regulatory data files, including PDEs, encounter data, and paid claims files.
• Ability to analyze claims data to identify trends, issues, and financial impacts.

Financial & Analytical Skills:

• Strong financial acumen, including ability to evaluate business cases, product ROI, and cost/benefit tradeoffs.
• Advanced analytical and problem‑solving skills, including structured root cause analysis.

Product & Delivery Skills:

• Proven experience in requirements elicitation, documentation, and stakeholder validation.
• Ability to write clear acceptance criteria and test cases.
• Experience participating in or leading claim testing and validation efforts.
• Skilled in designing and documenting end‑to‑end business and operational workflows.

Agile & Tooling:

• Experience working in Agile delivery environments.
• Hands‑on experience using Jira (or comparable Agile tools) for backlog management, tracking, and delivery coordination.

Professional Attributes:

• Strong communicator with the ability to translate complex concepts across technical and non‑technical audiences.
• Highly flexible and adaptable, able to operate effectively in a dynamic, fast‑paced environment.
• Comfortable influencing without authority and working across multiple stakeholder groups.

Education & Experience Requirements

• Master’s degree and 4+ years of related experience, or
• Bachelor’s degree and 6+ years of related experience, or
• High school diploma and 8+ years of related experience.

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.