Product Manager

We are seeking an experienced Product Manager to work within our buyer-facing digital automotive marketplace. This role owns the end-to-end buyer experience, enabling customers to search, evaluate, and purchase vehicles online. The ideal candidate combines strong analytical and technical skills with a deep understanding of user behavior and online merchandising. Working cross-functionally with our engineering, design and marketing teams the Product Manager will drive improvements in search, SEO, and overall engagement, shaping the strategic direction of our marketplace and ensuring a seamless, data-informed buyer journey.

Responsibilities

Job Objectives:

• A strong advocate for the customer and product by using data to drive decisions while being obsessed with solving problems effectively. This includes using perspective from both customers and business to meet business and financial objectives.
• Engages with customer, team and the wider organization to show ongoing product value and success.
• Is sensitive to rapidly evolving issues that arise among products and platforms (both within the business unit and between multiple business units) in a way that balances product and enterprise goals.
• Engages business units and enterprise management on resolving trade-offs of scope, priority, business and technical risk, and business impact of dependencies among multiple products.
• Embeds with product teams as needed to ensure full transparency and no surprises, keeping product stakeholders up to date with the latest on delivery status, product risks, and scope changes.
• Leverage AI/ML capabilities to enhance search, recommendations, personalization, and merchandising, ensuring a more intuitive and engaging buyer journey.
• Monitor and analyze product performance using Google Analytics, experimentation tools, and other analytics platforms, translating data into actionable insights and recommendations.
• Guide product enhancements to deliver meaningful business value.
• Identify new opportunities that positively impact the buyer facing applications.
• Create and maintain feature planning documents, product backlogs and user stories.
• Lead the efforts to prioritize development team activities.
• Is obsessed with product quality, staying deeply immersed in product deliverables and releases
• Collaborate with other functional areas to ensure the successful implementation of features and enhancements that deliver value and achieve RB Global business objectives.

MAJOR ACCOUNTABILITIES

• Build and execute upon a strategic roadmap that aligns with RB Global growth objectives and strategy.
• Address customer requests and inquiries timely and professionally.
• Collaborate with other teams to deliver business value and execute upon strategic vision.
• Research and understand competitive features in the marketplace and propose tactics to manage any competitive threats or take advantage of any opportunities.
• Establish and maintain a relationship with the key business and technology stakeholders.

GENERAL ACCOUNTABILITIES

• Develop the vision and product roadmap for area of responsibility in accordance with corporate standards. 
• Independently make decisions on issues within your authority.  Work with minimal direction; show initiative to go beyond routine job requirements. Look for ways to add value to the Company as a whole.
• Influence people effectively and positively; persuasively communicate ideas and solutions.
• Fulfill commitments, complete jobs in a timely and organized manner.  Be accountable for achieving your objectives and your department’s objectives.
• Understand the contributions of the various business functions; understand drivers of organizational effectiveness and profitability, basic business financials (i.e. budgeting and forecasting) and cost containment strategies.
• Be comfortable in fast-changing environments and demonstrate an ability and willingness to take calculated risks and consider new, untested approaches.
• Demonstrate sound judgment in solving business problems; generate and objectively evaluate alternative courses of action; demonstrate versatile thinking and make decisions based on factual analysis and a regard for consequences; show good judgment and common sense.
• Effectively direct and control activities and projects - delegate appropriate levels of responsibilities and decision-making; provide necessary resources and remove barriers; monitor progress; and assess and review performance.

Qualifications

Education: Bachelor’s degree or similar secondary education. 

Experience: 5+ years experience in product management or product development roles and successfully driving results. 

Strong interpersonal skills required to clearly articulate business requirements and value to internal and external stakeholders

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.