Product Lead Engineer

“Be part of a company that is influential and the standard for a rapidly evolving industry!”

WHO ARE WE?

RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.

Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX, but are truly a remote and telecommuting company.

WHAT ARE WE LOOKING FOR?

The Product Lead Engineer serves as the technical authority across multiple Agile scrum teams inside a vertical product. While this role carries no personnel management responsibilities, the Product Lead Engineer has the highest technical voice within the team — setting direction, making implementation calls, and ensuring the team delivers reliable, well-engineered software. Beyond their own contributions, their output raises the technical capability of everyone around them.

WHAT WILL YOU BE DOING?

1. Technical Team Leadership

• Serve as the technical authority within the development teams, making implementation decisions, resolving technical disagreements, and ensuring the team operates to a consistently high engineering standard.
• Lead end-to-end delivery of complex features across backend, frontend, and mobile platforms — from design through deployment and monitoring — while actively guiding teammates through their portions of the work.
• Decompose ambiguous requirements into well-scoped tasks for the team, and proactively identify and address technical debt, performance bottlenecks, and reliability risks.
• Regularly and actively contribute production code — this is a player-coach role. The Product Lead Engineer is expected to be a consistent, high-quality committer and to model the engineering standards to which the rest of the organization is held.

2. Technical Leadership & Mentorship

• Conduct thorough, constructive code reviews that improve quality and accelerate the growth of junior engineers.
• Mentor Software Engineers through pairing, design discussions, and regular technical guidance.
• Drive best practices for testing, branching, documentation, and security within the team.

3. Cross-Functional Collaboration

• Collaborate with Product, QA, and Customer Success to clarify requirements, estimate accurately, and deliver reliable features on schedule.
• Communicate clearly and proactively about technical risks, progress, and tradeoffs to both technical and non-technical stakeholders.

4. Technical Ownership & Cross-Training

• Take primary ownership of one or more significant product areas — maintaining deep expertise in their architecture, behavior, and failure modes, and serving as the authoritative resource for decisions and issues in those areas.
• Proactively lead knowledge transfer of your owned areas to teammates, ensuring the team can operate effectively without you and no single engineer becomes a bottleneck.
• Actively participate in cross-training led by others, developing meaningful familiarity with product areas outside your primary ownership to strengthen overall team resilience.

PERFORMANCE STANDARDS

Technical Quality

• Code, designs, and architectural decisions within the domain consistently meet peer review standards without significant rework.
• Technical debt and reliability risks in areas of ownership trend downward over time.

Delivery & Reliability

• Complex features are delivered on schedule with accurate estimation; risks are surfaced early with proposed mitigations.
• Production incidents in areas of ownership are resolved rapidly with durable root cause fixes.

Organizational Impact

• Software Engineers who regularly work with this role demonstrably improve in code quality and technical judgment.
• Technical recommendations are trusted by peers and leads without requiring repeated validation.

Leadership & Communication

• Ambiguous requirements are clarified and decomposed without waiting for direction.
• Feedback given in code reviews and design discussions is specific, actionable, and consistently improves the work.

WHAT DO YOU NEED?

• Bachelor’s degree in computer science, Software Engineering, or related field, or equivalent experience.
• 5+ years of professional software development experience, including production SaaS environments.
• Deep proficiency in PHP and JavaScript/React, including design patterns, performance, and security best practices.
• Strong command of relational database design, SQL optimization, and data modeling (MySQL/MariaDB).
• Demonstrated ability to mentor and upskill less experienced engineers.
• Familiarity with AI-assisted engineering tooling and workflows.

WHAT SETS YOU APART?

• 7+ years of professional software development with full-stack ownership in a cloud environment.
• Experience with cloud architecture on AWS (IaaS/PaaS) including serverless and managed databases.
• Experience with React Native for cross-platform mobile development.
• Working knowledge of security benchmarks: OWASP, CIS, SOC2.
• Hands-on experience with CI/CD pipelines, Docker, and infrastructure-as-code.
• Experience working in regulated environments with compliance requirements (HIPAA, HITECH, PCI DSS, or similar).

WHAT IS IN IT FOR YOU?

• The company sponsors health insurance, long-term disability, and life insurance.
• Unlimited Paid Time Off.
• 10 paid Holidays.
• Paid Parental Leave.
• Work Anniversary Bonus.
• Participation in the Employee of the Quarter Program.
• Monthly $100 Connectivity Stipend Reimbursement.
• RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested.

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

 The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.

 Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

 Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.

Thank you for your interest in RealTime eClinical Solutions.