IT Project Manager- (Zip Adminstrator)

The Zip Administrator will own the configuration, maintenance, and continuous improvement of
our Zip intake-to-pay procurement orchestration platform. This role partners with procurement,
legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing
logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise
systems such as ERP and ticketing platforms.

Key Responsibilities
● Configure, build, and maintain complex conditional approval workflows, dynamic intake
forms, and routing logic within the Zip platform.
● Partner with procurement, legal, sourcing, and business stakeholders to translate
purchasing and intake requirements into scalable Zip workflow designs.
● Manage service requests, triage issues, and troubleshoot workflow or routing logic
problems using ticketing systems such as Jira.
● Support and maintain integrations between Zip and enterprise systems, including ERP
platforms, to ensure accurate, timely data flow across procurement, finance, and
sourcing processes.
● Provide day-to-day production support for procurement, legal, and sourcing teams,
resolving issues and ensuring platform uptime and data integrity.
● Test, validate, and release workflow and configuration changes, including regression
testing during Zip platform updates.
● Monitor platform performance, user adoption, and workflow efficiency, recommending
and implementing improvements as purchasing processes evolve.
● Document workflow configurations, business rules, and administrative procedures to
support knowledge sharing and audit readiness.