Pro Shop Attendant

Harry L Jones Golf Course is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.   
 

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

 
General Description of Duties and Responsibilities
 

When acting as an "Inside" staff member:

• Perform clerk/cashier like duties
   
• Responsible for processing customer reservations for guests of the golf course
   
• Provides customer service to arriving guests to help expedite check-in process
   
• Arranges and displays golf shop inventory as necessary and directed
   
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
   
• Assists in maintaining a clean, safe workplace
   
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
   
• Ensure property and it's amenities are secured daily
   
• Assist with set-up of equipment and golf carts
   

Perform related duties as assigned by General Manager:

• When acting as an “Outside” staff member
   
• Perform Starter/Ranger like duties
   
• Responsible for welcoming and greeting of guests and players in a friendly manner
   
• Explaining rules and course etiquette to all groups if needed
   
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
   
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
   
• Facilitate orderly and timely pace of play of groups to prevent delays
   
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
   
• Ensure that each group has four players if possible
   
• Responsible for the picking up and cleaning practice balls when scheduled
   
• Ensure property and it's amenities are secured daily
   
• Perform related duties as assigned by General Manager