PRN Part-Time Patient Service Rep - Pediatric Consultants
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University Physicians' Association
Knoxville, TN, US
Summary
The Patient Service Representative is responsible for greeting patients, managing check-in procedures, and verifying insurance information. They also handle appointment scheduling, document processing, and addressing patient inquiries regarding registration or billing.
Job Description
Description
University Physicians' Association is seeking qualified applicants for a Patient Service Rep to work for a pediatric office located in the North Knoxville area.
Job duties include, but are not limited to:
- Greeting patients in a friendly and timely manner
- Ensuring that patients complete necessary forms required for the electronic health record and billing office
- Maintaining patient demographic and insurance information; verifying insurance eligibility and collects co-pays
- Ensuring efficient patient flow through the practice by timely processing of patients as they arrive at front office
- Answering patient inquiries regarding patient registration information or billing questions
- Referring patient inquiries regarding medical care or treatment to medical assistants or physician
- Scheduling patients for appropriate appointments
- Document scanning, faxing and filing
- Other duties as assigned
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Requirements
Six months - 1 year of previous medical office experience preferred.
