Principal Product Manager - Mobile
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KFC
Plano, TX, US
Summary
Lead the vision, strategy, and business outcomes for the KFC US mobile app experience. Manage a cross-functional product squad to deliver high-impact digital solutions that balance guest experience, restaurant operations, and platform health.
Job Description
The Principal Product Manager, Mobile App is accountable for the vision, strategy, and measurable business outcomes of the mobile app experience for KFC US. This leader will lead an empowered product squad to define, deliver, and continuously improve digital experiences that delight guests, work for restaurant operations, and drive meaningful business impact—building solutions that are valuable, usable, feasible, and viable.
This role is explicitly oriented around outcomes over output: the successful candidate is not a backlog administrator or project coordinator; they are the product leader who brings together customer insight, data, design, and engineering to solve high leverage problems and deliver compounding impact.
The Mobile App is a top tier growth and brand surface that must balance:
• Guest experience and conversion across browse → order → pay → pickup/delivery → post purchase
• Restaurant operations realities (throughput, accuracy, readiness, exception handling)
• Promotional and loyalty economics, offer integrity, fraud/abuse prevention
• Platform and engineering health (reliability, performance, security, scalability, instrumentation)
• Franchise / field stakeholder viability and adoption
KFC Corporation, based in Plano, Texas, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.
Yum! Brands, Inc., based in Louisville, Kentucky, is one of the world’s largest restaurant companies with nearly 43,000 restaurants in more than 130 countries and territories. Yum! Brands is ranked #228 on the FORTUNE 500 list with revenues of more than $13 billion and in 2015 was named one of the Aon Hewitt Top Companies for Leaders in North America. Our restaurant brands – KFC®, Pizza Hut® and Taco Bell® – are the global leaders of the chicken, pizza and Mexican-style food categories.
More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that provides opportunity for all.
Founded
1952
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Dallas, TX
KFC Corporation, based in Plano, Texas, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.
Yum! Brands, Inc., based in Louisville, Kentucky, is one of the world’s largest restaurant companies with nearly 43,000 restaurants in more than 130 countries and territories. Yum! Brands is ranked #228 on the FORTUNE 500 list with revenues of more than $13 billion and in 2015 was named one of the Aon Hewitt Top Companies for Leaders in North America. Our restaurant brands – KFC®, Pizza Hut® and Taco Bell® – are the global leaders of the chicken, pizza and Mexican-style food categories.
More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that provides opportunity for all.
Founded
1952
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Dallas, TX
