Principal Engineer, Software

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Verint’s Principal Software Engineer is responsible for developing, troubleshooting, resolving challenging problem and providing technical guidance to development teams for our strategic enterprise product – Common Real Time System (CRTS). You will play a key role in ensuring product quality, fostering innovation, and contributing to the long-term technical vision of the product. 

Key Responsibilities: 

• Develop, maintain and evaluate emerging & established cloud-based technologies against product requirements and for creating proof of concept for guiding the development team.   
• Provide technical leadership by influencing the design and architecture of major software  components.   
• Produce technical documentation and design artifacts to ensure scalability and reusability across  the application while enforcing best practices.   
• Foster a culture of creativity and excellence through technical innovations and thought  leadership. 
• Mentor and train other engineers on design techniques, test automation methodologies and  coding standards. 
• Adhere to strict deliverable deadlines while able to multitask.   
• Work in a globally distributed environment spread across multiple time zones. 
• Collaborate with peer architects and gain knowledge of integrated solutions 
• Champion product quality, customer-centric thinking, and technical excellence. 
• Pioneer research and development efforts to evolve the product and explore new technologies. 
• Communicate with customers and other stakeholders to understand and resolve the issues in  production.   

Required Qualification: 

• 8 years of overall experience, including enterprise, full-life cycle in architecture, design and development of large-scale applications   
• Bachelor's degree in computer science, Computer Engineering, Information  Technology, or relevant field or equivalent experience
• 7 years experience with Go and Java
• 5 years experience with Pulsar, NATS, Valkey or similar technology
• 5 years experience in cloud-based product development, microservices architecture, API and  event-driven development and best practices
• 5 years experience with software development life cycle (SDLC) and agile/iterative methodologies; you should be a developer by nature, technology enthusiastic with a sharp mind and  great analytical skills 
• 4 years experience with Containerized Technologies like Docker, Kubernetes, Istio, Keda
• 5 years experience with AWS (S3, EKS, Bedrock) and additional vendors (GCP, Azure)
• Excellent knowledge of cloud computing technologies and current computing trends   
• An in-depth understanding of Public/Private/Hybrid Cloud solutions and proven experience in the  transition of an on-prem solution into a multi-tenant multi-cloud environment
• 4 years experience with DevOps tools and CI/CD processes
• 4 years experience with PostgreSQL
• Experience in Monitoring Solutions like Data Dog, Grafana or similar 
• Experience in complex problem-solving and multi-system problems
• Exposure to AI tools (GitHub Copilot \ Claude Code) in development cycle and drive development excellence through the usage of AI tools
• Excellent communication and collaboration skills
• Detail-oriented and highly organized with the ability to manage multiple priorities
• Excellent organization, time management, and project leadership skills
• Positive attitude, mission-driven, action-oriented, and a strong commitment to delivering quality  work   

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Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

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