Practice Transformation Consultant (Temp)

Practice Transformation Consultant (Temporary)

Job Summary

The Practice Transformation Consultant will work to improve patient care by implementing prescribed evidence-based care management and practice transformation strategies. Will work with Federally Qualified Health Centers (FQHCs), physicians and other patient care providers in meeting quality performance objectives through data collection, data analysis, process outcome evaluation, and other PDSA rapid cycle quality improvement methods.  Will work independently in carrying out the goals of the project, working collaboratively with practices, other consultants, health plan divisions and departments, government, and community collaborators. 

Essential Functions

• Implement strategies such as quality improvement interventions, empanelment, care teams, QI dashboards, workforce strengthening, care coordination and other practice level changes
• Assist and monitor assigned practices in the implementation of QI initiatives and processes PDSA cycles
• Improve performance on HEDIS measures and P4P programs
• Develop care coordination protocols, including social linkages
• Work directly with lead physicians and their staff to address issues related to quality improvement and care processes within their practices
• Research and educate practices about models of best practice and replicate model elements as needed in the practices
• Implement measures and develop tools to gauge a practice’s ability to carry out QI processes, such as disease management process flow charts and protocols for case management and care coordination
• Gather appropriate data from QI reports, audits, and/or outside sources and share with physicians and their practice staff
• Actively participate in project steering committee meetings
• Perform required medical chart audits and enter results into appropriate databases to facilitate retrieval and analysis by local project
• Assist in implementation of QI initiatives and processes at the practice level
• Work directly with providers to assist them in the development of disease management initiatives and protocols
• Provide staff training as needed to implement QI processes and initiatives

Knowledge, Skills and Abilities

Work Related Experience

• Practice coaching / transformation
• Quality measurement, population health management
• Lean/process improvement and data flow analysis
• Change management
• HEDIS measures, P4P programs
• Center for Excellence in Primary Care’s Building Blocks of High Performing Primary Care, Patient Centered Medical Home (PCMH) or related experience
• Care teams
• Social linkages, SDOH
• Claims and technical systems
• Working knowledge of clinical, coding, business operations, and IT reporting
• Comfortable with public speaking and making presentations
• Developing and improving provider and health plan policies and procedures

Communication and Interpersonal Skills

• Ability to communicate effectively in writing and verbally with individuals at all levels of health care provision; summarize information and instructions for clarity and understanding
• Analytical, creative and takes innovative approaches to solving problems
• A positive, people-oriented and energetic attitude
• Ability to work in a rapidly changing and fast-paced environment
• Self-motivated, highly organized and able to prioritize and manage multiple tasks
• Ability to anticipate and identify ever -changing needs for the practices as they arise

Project Leadership and Execution

• Ability to establish and maintain strong working relationships and achieve results by working collaboratively with others
• Ability to expertly manage projects, including the ability to manage people and time resources
• Ability to meet mission-critical deadlines and to motivate staff to meet these deadlines
• Strategic and analytical thinking, problem solving, and presentation skills 
• Strong organizational skills
• Ability to manage quality work and to enforce quality healthcare throughout the organization
• Ability to identify barriers to quality healthcare and/or gaps in process that interfere with delivery of quality healthcare

Data and Data Quality

• Ability to maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA); confidentiality with clinical, management, and other organizational data/information
• Experience in electronic medical records, data analytics, data visualization, population health management, business intelligence
• Working knowledge of statistical methodologies, desired
• Skilled at working with larger data sets, mastery of common programming languages (SQL, SAS, etc.) and low-level facility with programming concepts desirable
• Working knowledge of Tableau desirable

Job Qualifications

• Masters in Public Health degree or higher with at least 2 years of hands-on experience in practice coaching or practice improvement in a health care setting and experience using a practice transformation framework (e.g., Center for Excellence in Primary Care’s Building Blocks of High Performing Primary Care).
• Knowledge of Lean methodologies, rapid cycle quality improvement and PDSA models.
• Knowledge of primary care practices serving Medi-Cal populations work, FQHCs, and community health centers.

Classification, Benefits, & Compensation

This is a temporary, part-time, hourly, non-exempt position reporting to the Principal Consultant. This role is project-based and tied to PATH TA Marketplace engagements, with an anticipated duration through December 31, 2026, based on business needs. Employment is at will and may be terminated by either the employee or the Company at any time, with or without cause or notice.

This is a remote position operating in Pacific Standard Time (PST). Candidates must be authorized to work for any employer in the United States. Work-from-home arrangements are subject to client and project needs.

Temporary employees are eligible only for benefits required by law, including paid sick leave, workers’ compensation, and unemployment insurance, as applicable. They are not eligible for company-sponsored benefits, including health, dental, vision, retirement, or paid vacation and holidays.

Elevation Health Partners is an equal-opportunity employer and considers all qualified applicants without regard to protected characteristics under applicable law.

About Elevation Health Partners

We are a team of quality improvement, public health, and technical health care consultants with a decade of collaboration with policy makers, grant makers, state and federal agencies and commercial healthcare organizations in the development and execution of strategies to advance meaningful, measurable improvements in all areas of the health care delivery system.

Elevation Health Partners takes a people-centric approach to serve and guide the needs of our clients. We are champions in the healthcare industry who consistently execute and deliver superior solutions in patient-centered healthcare delivery and associated value-based reimbursement strategies.

Elevation Health Partners aims to elevate health for all populations through non-generic, tailored solutions for our clients, ‘forward thinking’, and never settling for traditional approaches.