PORTER FT
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MCCORDS VANCOUVER AUTO CENTER INC
Vancouver, WA, US
Summary
The porter is responsible for maintaining dealership facilities and equipment while providing exceptional customer service to guests. Duties include vehicle cleaning, moving vehicles on the lot, and assisting the service department with various operational tasks.
Job Description
Job DetailsJob Location: McCord's Vancouver Auto Center - Vancouver, WA 98662Education Level: High SchoolSalary Range: $18.00 - $20.00 HourlyJob Shift: AnyJob Category: AutomotiveTitle: Porter
Compensation: $18.00-$20.00 hourly
Summary: A porter performs basic maintenance duties and general tasks for the company. These duties may include addressing guest inquiries and directing them to the relevant personnel, handling guest luggage and items, ensuring that equipment and facilities are safe, clean and organized.
Duties:
Greeting guests immediately upon arrival
Providing exceptional customer service
Facilitating the check in at the vehicle with an iPad
Scanning the VIN in the door jamb
Performing video walk around inspection of each vehicle checking in
Tagging keys and vehicle for the appropriate team
Escorting guests to relevant personnel and departments
Cleaning the interiors and exteriors of vehicles
Inspect and follow floor mat recall procedures
Placing protective covers on driver’s floor board
Moving vehicles as needed to different locations on the auto dealership lot
Performing an active vehicle delivery for clients checking out
Valeting vehicles to and from the dealership
Shuttling guests
Performing opening and closing duties as assigned
Cleaning the dealership parking lot, including picking up trash and removing snow or ice
Running errands for the Service department
Perform straightforward tasks
Address guest inquiries with helpful information
Maintain a professional image at all times
Handle baggage and items for guests
Ensure equipment and facilities are safe, clean and organized
Report any safety concerns or violations to superiors
QualificationsQualifications:
A valid driver’s license in the state
A clean driving record
Ability to drive vehicles including manual transmission vehicles
Excellent customer service skills
Strong interpersonal and social skills
Ability to follow instructions closely
Attention to detail
Sound verbal and written communication skills
Time-management and multitasking skills to handle multiple vehicle requests on busy days
Able to stand for long hours at a time and move, carry and lift up to 50lbs
