Poker Room Dealer
Boost your chances before you apply.
Tioga Downs
Nichols, NY, US
Summary
The Poker Room Dealer is responsible for dealing poker games accurately and professionally while maintaining a secure and engaging gaming environment. They must handle cash transactions, verify gaming documentation, and ensure compliance with all casino policies and regulations.
Job Description
Poker Room Dealer
Deal the Action. Create the Experience.
Do you thrive in a fast-paced, high-energy environment? Are you passionate about delivering exceptional guest experiences while keeping the action moving? Join our team as a Poker Room Dealer and become a key part of the excitement in our vibrant casino atmosphere.
We're looking for engaging, professional, and detail-oriented individuals who can confidently manage the game, connect with guests, and ensure every hand is dealt with accuracy and integrity.
What You'll Do
As a Poker Room Dealer, you'll be responsible for creating a fun, fair, and memorable gaming experience by:
- Dealing poker games accurately, efficiently, and professionally
- Providing outstanding guest service while maintaining a welcoming and engaging table atmosphere
- Handling cash transactions and exchanging currency for gaming chips
- Accepting wagers and paying winning outcomes according to established procedures
- Following all gaming regulations, company policies, and internal controls
- Verifying and completing required gaming documentation, including fills and credits
- Monitoring gameplay to ensure compliance, security, and game integrity
- Identifying and reporting suspicious activity or situations requiring management attention
- Inspecting cards and gaming equipment to ensure proper gaming standards are maintained
- Assisting guests with game rules, procedures, and casino policies
- Protecting company assets and maintaining a secure gaming environment at all times
What We're Looking For
Required Qualifications
- High School Diploma or GED
- Successful completion of dealer training or at least 6 months of dealing experience in a licensed commercial casino
- Strong knowledge of poker dealing procedures and game rules
- Excellent communication and customer service skills
- Ability to maintain accuracy and professionalism in a fast-paced environment
Preferred Qualifications
- Previous customer service experience
- Experience working in hospitality, gaming, entertainment, or related industries
- Strong attention to detail and ability to multitask
Physical Requirements
This position requires the ability to:
- Sit, stand, and walk for extended periods
- Move throughout the poker room and casino property during shifts
- Bend, reach, twist, stoop, and grasp objects as needed
- Lift, carry, push, or pull up to 20 pounds
- Communicate effectively with guests and team members in a busy environment
Schedule
Our Poker Room operates:
Wednesday – Sunday | 10:00 AM – 2:00 AM
Availability for nights, weekends, and holidays is required.
Why Join Our Team?
We believe great employees deserve great benefits:
⭐ Employee daycare available 7 days a week (7 AM – 11 PM) at discounted rates, with subsidy opportunities available
⭐ Generous 401(k) plan with immediate 100% vesting and company match
⭐ Paid time off, medical, dental, vision, and life insurance for eligible full-time employees
⭐ Sick time and holiday pay
⭐ Tuition reimbursement for eligible employees
⭐ Exclusive employee discounts on hotel stays, restaurants, spa services, and more
Ready to Join the Action?
If you're dependable, customer-focused, and ready to bring excitement to every game, we'd love to meet you. Apply today and become part of a team where professionalism, entertainment, and guest experience come together.
Tioga Downs Casino Resort is 100% smoke-free with 160 spacious guestrooms & suite accommodations that overlook the beautiful rolling hills of the Southern Tier. Our convenient inside access to the adjoining casino featuring 890 slot machines, 28 table games & a poker room, just a few steps away! With live entertainment, delicious fare, exciting harness racing action, Tioga Golf Club & Serenity Spa, we are perfect for a spontaneous getaway, special occasion, or your next corporate event.
FOR FAMILY TIME
Delight in the fun of our indoor heated saltwater pool & hot tub, plus arcade & game area. Or spend the afternoon at our outdoor water slide & pool with a spectacular view of our racetrack.
FOR GREAT FOOD
We offer a wide variety of options including: Delicious comfort food at the County Fair Buffet; pub fare & all your favorite games at Coaster’s Sports Bar; quick bites, coffee or treats at Dunkin' Donuts or fine dining at P.J. Clarke’s Restaurant, featuring local flavor, a classic vibe & great food.
FOR BUSINESS & SOCIAL EVENTS
With over 30K square feet of flexible event space, make us your home for your next event. From corporate meetings to association conferences & holiday parties, we have the perfect location for your group. Host your wedding ceremony on the terrace with beautiful panoramic views! Event-friendly amenities include spacious suite accommodations, complimentary Wi-Fi, a business computer with 24-hour Internet access, & attentive and helpful staff.
FOR ENTERTAINMENT & RELAXATION
Visit Serenity Spa for some relaxation before hitting the Casino floor, listen to one of the live bands in Sideshow Lounge, catch some Racing or join friends for a round of trivia.
Gambling Problem? Call (877-8-HOPENY) or text HOPENY (467369)
Founded
2006
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Nichols, NY
Tioga Downs Casino Resort is 100% smoke-free with 160 spacious guestrooms & suite accommodations that overlook the beautiful rolling hills of the Southern Tier. Our convenient inside access to the adjoining casino featuring 890 slot machines, 28 table games & a poker room, just a few steps away! With live entertainment, delicious fare, exciting harness racing action, Tioga Golf Club & Serenity Spa, we are perfect for a spontaneous getaway, special occasion, or your next corporate event.
FOR FAMILY TIME
Delight in the fun of our indoor heated saltwater pool & hot tub, plus arcade & game area. Or spend the afternoon at our outdoor water slide & pool with a spectacular view of our racetrack.
FOR GREAT FOOD
We offer a wide variety of options including: Delicious comfort food at the County Fair Buffet; pub fare & all your favorite games at Coaster’s Sports Bar; quick bites, coffee or treats at Dunkin' Donuts or fine dining at P.J. Clarke’s Restaurant, featuring local flavor, a classic vibe & great food.
FOR BUSINESS & SOCIAL EVENTS
With over 30K square feet of flexible event space, make us your home for your next event. From corporate meetings to association conferences & holiday parties, we have the perfect location for your group. Host your wedding ceremony on the terrace with beautiful panoramic views! Event-friendly amenities include spacious suite accommodations, complimentary Wi-Fi, a business computer with 24-hour Internet access, & attentive and helpful staff.
FOR ENTERTAINMENT & RELAXATION
Visit Serenity Spa for some relaxation before hitting the Casino floor, listen to one of the live bands in Sideshow Lounge, catch some Racing or join friends for a round of trivia.
Gambling Problem? Call (877-8-HOPENY) or text HOPENY (467369)
Founded
2006
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Nichols, NY