Poker Dealer
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Gun Lake Tribal Gaming
Wayland, MI, US
Summary
The Poker Dealer is responsible for dealing poker games accurately while maintaining a friendly and hospitable atmosphere for guests. They must ensure game integrity, manage table inventory, and adhere to all company and departmental policies.
Job Description
Position Summary:
To deal Poker games efficiently and accurately, providing friendly and proactive interaction with all guests and Team Members. Perform responsibilities in accordance with all Company standards, policies, and procedures.
About Us:
At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:
Love: Love your brothers and sisters and share with them.
Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery: To do what is right, even in the most difficult of times.
Honesty: Be honest in every action and provide good feelings in your heart.
Wisdom: We cherish knowledge; wisdom is used for the good of the people.
Humility: Know that you are equal to everyone else, no better, no less.
In this Role:
- Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's “Unsurpassed Service Standards” at all times.
- Knowledge in all aspects of the poker games dealt.
- Create an atmosphere of hospitality and friendliness toward guests and team members.
- Compliance of company and departmental policies and procedures.
- Ensure proper cleanliness of assigned game.
- Ensure equipment is in good working order.
- Ensure game protection.
- Ensure good game pace for all players.
- Ensure payouts are made quickly and accurately.
- Fill and credit tables by verification of cheques.
- Opening and closing tables by verification of all cheque inventory.
- All other duties as assigned.
Essential Qualifications:
- Must be 21+ years of age.
- High School Diploma or GED required.
- One year experience as a dealer preferred.
- Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
- Excellent customer service skills.
- Basic money-handling skills.
- Must possess basic math skills like addition and multiplication without the use of a calculator.
- Know and comply with all Tribal Licensing and Gaming regulations.
Physical Requirements:
- Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
- Ability to sit, stand, bend, reach, and twist over a table for up to two hours at a time.
- Ability to lift a maximum of 5 pounds.
- Visual and auditory ability to identify any unusual or unethical practices that jeopardize the integrity of the game.
- Have the manual dexterity necessary to shuffle and pitch cards or to work a stick and deal base.
Work Conditions:
Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second-hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned areas. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.
Disclaimer and Conditions of Employment:
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Gun Lake Casino Resort is West Michigan’s top destination for luxury stays, gaming, entertainment, and dining! Located just off Exit 61 on U.S. 131 between Grand Rapids and Kalamazoo, we offer an elevated resort experience you won’t find anywhere else in the region.
Guests can play over 2,300 slot machines and 50+ table games, stay in our 252-room hotel, unwind at our full-service spa, and explore a wide variety of dining options—from casual bites to elevated cuisine.
The centerpiece of our property is the Wawyē Oasis, an 80° tropical paradise unlike anything else in the Midwest. This glass-enclosed retreat features lush palm trees, two distinctive pools (including a 21+ VIP Pool), private cabanas, a swim-up bar, and relaxing lounge areas—all beneath bright natural light, year-round.
Gun Lake Casino Resort is proudly owned and operated by the Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians. We are committed to delivering exceptional guest experiences while investing in our people and our community.
Want to join our amazing team? Check out some of the best benefits around!
Full-time team members receive:
- FREE Health Insurance
- FREE Long-term Disability
- FREE Basic Life Insurance
Part-time team members receive:
- FREE Medical with Teledoc
All team members are eligible for:
- Paid Time Off & Holidays
- Paid Break Periods
- FREE Shift Meals
- FREE Uniforms
Optional benefits include:
- Short-term Disability
- Additional Life Insurance (you, spouse, children)
- Critical Illness & Accident Insurance
- Hospitalization Insurance
- 401(k) with Company Match
- Flexible Spending Account (Medical & Dependent Care)
Learn more or apply today at www.gunlakecasino.com – we can’t wait to meet you!
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Wayland, MI
Gun Lake Casino Resort is West Michigan’s top destination for luxury stays, gaming, entertainment, and dining! Located just off Exit 61 on U.S. 131 between Grand Rapids and Kalamazoo, we offer an elevated resort experience you won’t find anywhere else in the region.
Guests can play over 2,300 slot machines and 50+ table games, stay in our 252-room hotel, unwind at our full-service spa, and explore a wide variety of dining options—from casual bites to elevated cuisine.
The centerpiece of our property is the Wawyē Oasis, an 80° tropical paradise unlike anything else in the Midwest. This glass-enclosed retreat features lush palm trees, two distinctive pools (including a 21+ VIP Pool), private cabanas, a swim-up bar, and relaxing lounge areas—all beneath bright natural light, year-round.
Gun Lake Casino Resort is proudly owned and operated by the Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians. We are committed to delivering exceptional guest experiences while investing in our people and our community.
Want to join our amazing team? Check out some of the best benefits around!
Full-time team members receive:
- FREE Health Insurance
- FREE Long-term Disability
- FREE Basic Life Insurance
Part-time team members receive:
- FREE Medical with Teledoc
All team members are eligible for:
- Paid Time Off & Holidays
- Paid Break Periods
- FREE Shift Meals
- FREE Uniforms
Optional benefits include:
- Short-term Disability
- Additional Life Insurance (you, spouse, children)
- Critical Illness & Accident Insurance
- Hospitalization Insurance
- 401(k) with Company Match
- Flexible Spending Account (Medical & Dependent Care)
Learn more or apply today at www.gunlakecasino.com – we can’t wait to meet you!
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Wayland, MI