Poker Cashier/ Dealer (On Call)

Job DetailsJob Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270Position Type: On CallJob Description Summary

The Poker Cashier is assigned to a Poker Bank during a shift and performs transactions for players and employees of the Poker Room. As necessary may need to perform duties of Poker dealer.

Essential Duties and Responsibilities (other duties may be assigned)

As Poker Cashier

Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
May be assigned to the Poker Main Bank or the Poker Auxiliary Bank during a shift.
Sells and redeems chips for poker players.
Exchanges chips and/or cash for dealers at a table for the replenishment of a poker table bank.
Responsible for performing transactions accurately.
Provides quality customer service by treating guests in a friendly and courteous manner at all times.
Assists with player seating.
Assists with keeping the table/games sign-up board up to date.
Responsible for maintaining a neat and clean work area.
Assists in the suiting of the poker card inventory.
Provides excellent guest service to both guest and internal clients.
Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

As Poker Dealer
 

Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
Maintain a friendly relationship with customers.
Exchange cash for playing chips.
Ensure that blinds or antes are placed before cards are dealt.
Deal cards according to casino standard procedures.
Possesses good working knowledge and understanding of Poker games.
Maintains integrity of Table Games activity.
Responsible for table security at all times.
Maintains a clean and neat table at all times.
Provides excellent guest service to both guest and internal clients.
Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Access to Sensitive Areas and Information
 

As per the ACGC Access Matrix
Signatory Ability
Buy/sell form
Open/close bank forms
Key check out/in log
QualificationsRequired Education and/or Experience
 

High school diploma or G.E.D.
1 year customer service and cash handling experience and/or equivalent combination of education and experience.
1 year Poker dealing experience preferred
Must be able to communicate in English.

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1  mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.

Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.