PM Part-Time Restaurant Server/Bartender 3:30-11:00pm include weekends
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Courtyard Minneapolis Downtown
Minneapolis, MN, US
Summary
The Restaurant Server is responsible for taking orders, serving food and beverages, and ensuring a high-quality dining experience for hotel guests. They must maintain cleanliness in the outlet, manage POS transactions, and provide knowledgeable service regarding menu items and hotel offerings.
Job Description
Job DetailsJob Location: Courtyard Minneapolis Downtown - Minneapolis, MN 55454Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.37 - $16.37 HourlyTravel Percentage: NoneJob Shift: PMJob Category: Restaurant - Food ServiceThis position is part-time from 3:30pm-11:00pm and would include weekends.
The hotel participates in E-Verify for employment eligibility
BENEFITS
Medical
Dental
Vision
401k
Employee Assistance Program
PTO (full-time)
Safe and Sick Time (part-time)
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts
Lunch Provided
POSITION OVERVIEW
The Restaurant Server’s primary responsibility is to take orders, serve guests, and ensure that the dining experience is up to the hotel standards. They must be courteous, friendly, and knowledgeable of all the hotel’s offerings, including outside of the food & beverage department. They may need to serve alcoholic, non-alcoholic, food, and any other items to a dining party in order to ensure the highest quality service.
DUTIES AND RESPONSIBILITIES
Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures.
Take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to Hotel specifications.
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Assist in the maintenance of the outlet area and equipment.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet.
Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list.
Maintain complete knowledge of designated glassware and garnishes for each drink.
Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet.
Maintain complete knowledge of equipment and use only as intended.
Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving.
Maintain complete knowledge of the Point of Sale system and work with manager to report and resolve system issues, should they arise.
Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times.
Complete opening and closing side duties.
Greet guests and take their orders, utilizing suggestive up-selling techniques.
Prepare guest check and process payment, adhering to all cash handling and credit policies.
Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste.
Use all chemicals in accordance with OSHA regulations and hotel requirements.
Maintain a professional and personable appearance at all times, according to hotel standards.
Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community.
All other duties as requested.
QualificationsQUALIFICATIONS
Must be 21 years or older.
Good reading, writing, and oral proficiency in the English language.
Minimum two years’ experience in a similar position with a full-service hotel or restaurant.
Requires the ability to taste food and alcohol during trainings and new menu updates.
TIPS training certification required within 30 days of hire date.
Previous experience with MICROS POS preferred.
Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
Ability to work effectively with co-workers as part of a team and with minimal supervision.
Flexibility to work a varied schedule, which may include weekends and holidays.
Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
Ability to stand and walk for entire shift.
Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
We are an equal opportunity employer and consider all qualified applicants without regard to legally protected characteristics. Employment decisions are made based on qualifications, merit, and business need. Reasonable accommodation(s) may be provided through the interactive process to enable qualified applicants and associates to perform the essential functions of the position.
Offers of employment are contingent upon the successful completion of a background check, and we participate in E-Verify to confirm employment eligibility.
Courtyard Minneapolis Downtown, a stylish new hotel in Minneapolis, MN, impresses travelers with inviting accommodations and state-of-the-art facilities. Our hotel's location in Minneapolis, MN is adjacent to I-94 and I-35W and is only eight miles from MSP International Airport. Guests are steps from Guthrie Theater, Mill City Museum, the breathtaking St. Anthony Falls and many other downtown attractions. Travelers can retreat to spacious, smartly designed rooms featuring plush bedding, large desks, ergonomic chairs and free Wi-Fi, for work or relaxation. The Bistro at our hotel in Minneapolis serves an energizing breakfast and mouthwatering evening fare. Keep up your fitness regimen in our gym or let tensions float away in our indoor pool. We provide optimal settings for focused meetings and special events within comfortably productive breakout space and a 5,200-square-foot ballroom. For modern amenities and welcoming service, choose Courtyard by Marriott in Minneapolis, MN as your lodging destination.
Founded
2013
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Minneapolis, MN
Courtyard Minneapolis Downtown, a stylish new hotel in Minneapolis, MN, impresses travelers with inviting accommodations and state-of-the-art facilities. Our hotel's location in Minneapolis, MN is adjacent to I-94 and I-35W and is only eight miles from MSP International Airport. Guests are steps from Guthrie Theater, Mill City Museum, the breathtaking St. Anthony Falls and many other downtown attractions. Travelers can retreat to spacious, smartly designed rooms featuring plush bedding, large desks, ergonomic chairs and free Wi-Fi, for work or relaxation. The Bistro at our hotel in Minneapolis serves an energizing breakfast and mouthwatering evening fare. Keep up your fitness regimen in our gym or let tensions float away in our indoor pool. We provide optimal settings for focused meetings and special events within comfortably productive breakout space and a 5,200-square-foot ballroom. For modern amenities and welcoming service, choose Courtyard by Marriott in Minneapolis, MN as your lodging destination.
Founded
2013
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Minneapolis, MN