Play Facilitator
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Grand Rapids Children's Museum
Grand Rapids, MI, US
Summary
The Play Facilitator is responsible for managing daily museum operations, including opening and closing procedures, facilitating interactive play for guests, and maintaining exhibit cleanliness. They also handle front desk duties such as admissions, gift shop sales, and providing information to visitors.
Job Description
Description
Duties include, but are not limited to:
Opening and Closing of the Museum
- Carry out daily procedures as determined by the Guest Experience Manager
Facilitation of Exhibits
- Facilitate play with guests in the exhibit environment
- Reset/tidy up exhibits to ensure a high quality experience for guests and maintain physical accessibility of allspaces
- Cultivate open-ended, child-directed experiences
Facilitation of Field Trips
- Greet school groups, teachers and chaperones in a friendly and courteous way as they enter the museum.
- Direct the group’s lead teacher to communicate necessary information to Front Desk.
Front Desk Procedures
- Collect admissions and responsibly handle all money exchanges
- Work gift shop register, collecting admissions accurately and efficiently in a timely manner as to ensure a shortline
- Answer the telephone and route calls in a friendly, personable, and helpful manner ? Sell memberships andpromote daily and future programs and events
- Provide clear information and answers regarding visitor questions
Maintaining a Safe and Clean Environment
- Follow all COVID cleaning protocols
- Pick up manipulatives, organize exhibits
- Regularly clean restrooms, kitchen, and overall facility
- Enforce museum policies and rules
- Assist with emergencies, as needed
- Assist with clean-up on non-hazardous materials and some bodily fluids
- Assist with minor repairs and maintenance of exhibits
- Report broken exhibits, manipulatives and building problems to Facilities Manager ? Assist with exterior maintenance, e.g. windows, snow removal, etc.
Communication with the Team
- Check work email each schedule shift
- Communicate with Guest Experience Manager about breaks and needing to step off the floor
- Communicate with other Facilitators about tasks, stepping off the floor and breaks
Physical/Mental Demands
- Communicate effectively with co-workers, museum visitors, volunteers, and the general public.
- Possess the verbal and numerical aptitude to complete tasks and projects in a timely manner.
- Maintain a positive attitude in times of large crowds and group visits.
- Must be alert, able to concentrate, and possess good judgement and analytical skills.
- Physically demanding in order to keep the museum clean and to play with kids in different exhibit spaces.
- Mobility to move freely, bending, kneeling required on a daily basis while facilitating the Museum.
- Lifting required on a regular basis, usually in conjunction with exhibits, deliveries and special events.
Facilitators are part-time staff and may be scheduled up to 28 hrs/wk. Facilitators work a flexible schedule that will
include days, nights and weekends. Starting wages are $15/hr. They must believe in and be able to demonstrate
learning through play
The Grand Rapids Children's Museum is two floors of hands-on interactive exhibits and daily drop-in programs that encourage discovery and learning through play. Founded in 1992 by four community members, GRCM began as a "museum without walls" until overwhelming community support inspired the board of directors to begin searching for a permanent home. In February of 1994, GRCM received its current building in downtown Grand Rapids as a gift. In July of 1997 it opened the doors to its new home.
The philosophy of GRCM is based on the principle that children learn best when they direct their own learning. GRCM's programs are designed with the purpose of educating the whole child -- encompassing all subject areas as well as the individual learning styles of children preschool through elementary school age. GRCM's exhibits and programs consist of materials and activities that are participatory; and hands-on. GRCM's active learning approach encourages play and self-directed exploration in a supportive environment, enabling children to gain a positive sense of themselves as learners.
To summarize, the Grand Rapids Children's Museum is an environment for play, advocates for the value of play, and builds minds through play.
Founded
1997
Company size
11-50 employees
Industry
Museums, Historical Sites, and Zoos
Org type
Nonprofit
Headquarters
Grand Rapids, MI
The Grand Rapids Children's Museum is two floors of hands-on interactive exhibits and daily drop-in programs that encourage discovery and learning through play. Founded in 1992 by four community members, GRCM began as a "museum without walls" until overwhelming community support inspired the board of directors to begin searching for a permanent home. In February of 1994, GRCM received its current building in downtown Grand Rapids as a gift. In July of 1997 it opened the doors to its new home.
The philosophy of GRCM is based on the principle that children learn best when they direct their own learning. GRCM's programs are designed with the purpose of educating the whole child -- encompassing all subject areas as well as the individual learning styles of children preschool through elementary school age. GRCM's exhibits and programs consist of materials and activities that are participatory; and hands-on. GRCM's active learning approach encourages play and self-directed exploration in a supportive environment, enabling children to gain a positive sense of themselves as learners.
To summarize, the Grand Rapids Children's Museum is an environment for play, advocates for the value of play, and builds minds through play.
Founded
1997
Company size
11-50 employees
Industry
Museums, Historical Sites, and Zoos
Org type
Nonprofit
Headquarters
Grand Rapids, MI
