Plan Document Coordinator - LHB

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.

We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job Summary

The Plan Document Coordinator is responsible for preparing booklet-certificates and/or group policies for new, amending, and renewing client benefit plans with complex, non-standard benefits and/or eligibility provisions. Order, work timely, and ensure accurate booklet certificates and/or policies are generated through the document design system.

Required Job Qualifications:

• High School Diploma or GED equivalent

• 2 years’ experience in the healthcare industry

• Solid understanding of benefit plan designs

• Detail oriented, organized, ability to adapt to large volume work, and strong analytical skills

• Ability to work independently, multi-task, and meet hard deadlines

• Ability to investigate and problem solve

• Ability to interact with internal and external customers

• Ability to be flexible and work well under pressure

• Proficient in MS Suite, including Word, Excel, and Outlook

• Ability to provide exemplary service to internal and external customer

Preferred Job Qualifications:

• College degree or advanced education in the insurance industry (CEBS, HIAA, or LOMA)

• Experience with Adobe, Acrobat

• Understanding  of benefit certificate formats and layouts, including the ability to review, interpret, and support benefit plan documentation.

• Experience supporting health insurance plans through proposal development, amendment preparation, and ongoing client support activities.

This is a Telecommute (Remote) role. Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York.

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EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$21.65 - $40.66

Exact compensation may vary based on skills, experience, and location.