Pipeline Growth and Readiness Intern

VISION: Transform the university through the power of generosity.

MISSION: Unite donor passions with university priorities to elevate the impact of Oklahoma State University. 

DEPARTMENT PURPOSE: The Pipeline Growth and Readiness team contributes to the mission by creating a wide and deep pool of highly engaged donors to programs and units across Oklahoma State University, by helping donors discover their philanthropic passions and implementing strategic tactics and partnerships to aid donors in realizing their full philanthropic potential. 

PRIMARY PURPOSE: This position supports University Programs by assisting in unit-based tasks, analysis of various data files of prospects and donors, and providing event and program support. 

KEY AREAS OF FOCUS: 
Support University Programs Team- 

• Provide administrative support for the Pipeline Growth and Readiness Team. 
• Analyze lists provided by Prospect Research and other sources for Pipeline Growth and Readiness prospective donors.
• Analyze and review gift records and lists to clarify data on Pipeline Growth and Readiness appeals and projects. 
• Perform follow-up calling for pledge fulfillment. 
• Provide support for Pipeline Growth and Readiness campaigns, direct marketing, Digital Experience Officers.
• Develop robust skills in troubleshooting and research of internal documents and constituents utilizing OSUF resources (Ascend, PGR reports.) 
• Perform online research projects pertaining to OSU and peer institutions.
• Create email and digital copy for Pipeline Growth and Readiness.
• Provide support for programming and events related to Pipeline Growth and Readiness efforts. 
• Develop compelling written content for Pipeline Growth and Readiness use. 
• Assist in the planning and execution of Give Orange, OSU’s Day of Giving.
• Assist in managing and responding to inquiries through the Pipeline Growth and Readiness email and phone line.

Other duties as assigned. 

 JOB COMPETENCIES AND EXPERIENCE: 

Education & Certifications- 

• Current full-time enrollment in a bachelor’s or graduate degree program.

Experience- 

• Ability to maintain a high level of confidentiality in all aspects of the job.
• Excellent oral and written communication skills.
• Organizational skills and attention to detail. 
• Proficient computer skills with basic knowledge of the Microsoft Office Suite.
• Driven to collaborate and service-minded. 
• Available 15-20 hours pers week, Monday through Friday. 

Organizational Competencies- 

• Effective Communication: Communicates well (written and verbal); exhibits exceptional listening skills, and is transparent through open dialog and informational sharing; seeks first to understand and assumes positive intent; deals with others in a straightforward and honest manner while conveying both good and bad news; avoids “telling themselves a story” and works to deploy crucial conversation communication techniques; shows the highest level of understanding, courtesy, tact, empathy and concern with all interactions. 

• Execution & Initiative: Demonstrates a high level of initiative on assignments; expresses interest in taking on more responsibilities and contributing to overall goals; proactively contributes to problem solving and pursues continuous improvement efforts at all times; takes responsibility to ensure that quality and timeliness of deliverables meets organizational and donor expectations; ensures work is accurate; delivers upon commitments while demonstrating integrity, stewardship of resources and service to OSU. 

• Teamwork/Interpersonal Skills: Builds and maintains strong internal working relationships that promote open and honest communication; cares for others personally and professionally; values diversity and treats all individuals with respect and professionalism; demonstrates an open mind-set when presented with opportunities to learn about different culture, approaches or opinions; supports team efforts and makes the Foundation a more enjoyable place to work. 

• Problem Solving/Judgment: Seeks guidance and expert opinions in decision-making and planning process; gains understanding of how to apply approved policies and procedures; when and why escalation of issues is needed and to whom; responds appropriately and timely to issues; accepts responsibility for actions. 

• Adaptability/Flexibility: Committed to continuous improvement; adapts to change, is open to new ideas; takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs; shows ability to listen actively to different perspectives and consider alternate views based on new information; demonstrates self-control and remains productive during times of uncertainty. 

• Courage & Conviction: Proactively takes responsibility for individual outcomes regardless of success, and learns from all results; demonstrates dedication to the principles of truth and honesty, even when the message may not be welcome; maintains confidentiality; supports company values, walks the talk; behaviors and actions are consistent with statements, values and beliefs; practices ethical decision making; has courage to try something new when encouraged by others; shows accountability and credibility by following through on commitments; receives constructive feedback from others and looks to continually improve. 

• Donor Centered: Follows through with appropriate actions and/or information to meet the requests of donors; actively shares contacts and relationships with those who may have common goals or needs; embraces development and stewardship strategies that build relationships and respect the donors' interests, while balancing university priorities; solidifies personal relationships with mutual trust and fulfillment on commitments.  

PHYSICAL REQUIREMENTS: Ability to communicate effectively in person, by phone, and via video conferencing. Requires frequent repetitive motions when operating computers, telephones, and standard office equipment. Ability to sit or stand for extended periods while working at a computer, attending meetings, or participating in events. Ability to work occasional evenings and weekends to support fundraising events and donor engagement activities. Ability to lift, carry, push, or pull materials weighing up to approximately 20 pounds.