PIP Handler

Job Details: Job Location: Safety Insurance Main Office - Boston, MA, Salary Range: $53000.00 - $60000.00Salary, Benefits of working for Safety

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

Medical, vision, and dental insurance
3 weeks accrued PTO
100% matching 401(k) retirement plan
100% tuition reimbursement
Free on-site fitness center
Complimentary coffee and breakfast service
…and much more!

Join Safety Insurance and discover a career that’s built to support your success – both personally and professionally.

Job Summary    

The PIP Handler is responsible for the fair and accurate disposition of no-fault coverage exposures by processing benefits, monitoring treatment, and handling external correspondence and inquires. This role has the potential for a hybrid work schedule, contingent upon job performance.

Responsibilities 

Identifies and appropriately notifies casualty claim adjuster of new potential BI and UM/UD claims as well as new injury contacts 
Maintains compliance with company standards and M.G.L’s in the investigation and handling of claims. 
Utilizes appropriate cost containment measures to mitigate exposures. 
Administer PIP and MP benefits in accordance with MGL Ch. 90, 34M and applicable case law
Coordinate benefits with health insurers in accordance with the policy, current regulation and established procedures.
Pays submitted bills according to established procedures 
Answers inquiries from insureds, claimants, attorneys, and others, and resolves issues concerning PIP and MP lines.
Develops and maintains case files that document all actions
Provides excellent customer service
Performs other activities as required
Qualifications:  

2- year college degree or insurance coursework/experience required
Superior organization skills and detail orientation required
Customer service experience desired
Excellent communication skills required
Computer skills required